Cash Rebate
Redeem your cash rebate online or with a simple SMS.
- 1 Login to the Citi Mobile® App. Tap on your rewards balance on the top of the screen and open the Rewards Dashboard.
- 2 Tap on “Cash Rebate”.
- 3 Key in the amount or use the slider to select the amount of Cash Rebate to redeem.
- 4 Upon confirmation of successful redemption, a statement credit will be reflected in your next statement of account.
Conversion Rate
4,400
Points
S$10.00
Cash Rebate
1,650
Miles
S$10.00
Cash Rebate
4,400
Points
S$10.00
Cash Rebate
Click here for Citibank Cash Rebate Program full terms and conditions.
SMS Redemption: Redeem your Points by SMS
- 1 SMS to 72484: RWDS<space> Last 4 digits of your card number<space> <keyword>.
- 2 Upon confirmation of successful redemption, a statement credit will be reflected in your next statement of account.
Balance Enquiry: Check your Points balance
- 1 SMS to 72484: RWDSBAL<space>Last 4 digits of your card number.
- 2 You will receive an SMS reply with your Points balance
Redemption Code
| Cash Rebate | Points/Miles | Keyword |
|---|---|---|
| S$10 | 4,400 Points | CASH10 |
| Cash Rebate | Points/Miles | Keyword |
|---|---|---|
| S$20 | 8,800 Points | CASH20 |
| Cash Rebate | Points/Miles | Keyword |
|---|---|---|
| S$50 | 22,000 Points | CASH50 |
| Cash Rebate | Points/Miles | Keyword |
|---|---|---|
| S$10 | 1,650 Miles | PMCASH10 |
| S$20 | 3,300 Miles | PMCASH20 |
| S$50 | 8,250 Miles | PMCASH50 |
| Cash Rebate | Points/Miles | Keyword |
|---|---|---|
| S$10 | 10 SMRT$ | SMRT10 |
| S$50 | 50 SMRT$ | SMRT50 |
| S$100 | 100 SMRT$ | SMRT100 |
| Cash Rebate | Points/Miles | Keyword |
|---|---|---|
| S$10 | S$10 Cash Back | CSHBK10 |
| S$20 | S$20 Cash Back | CSHBK20 |
| S$50 | S$50 Cash Back | CSHBK50 |
| Card Types | Cash Rebate | Points/Miles | Keyword |
|---|---|---|---|
|
Citi Rewards Visa/Mastercard®
|
S$10 | 4,400 Points | CASH10 |
|
Citi Platinum Visa/Mastercard®
|
|||
Citi Clear Platinum Visa/Mastercard®
|
S$20 | 8,800 Points | CASH20 |
|
Citi Clear Visa/Mastercard®
|
|||
|
Citi ULTIMA Visa/Mastercard®
|
S$50 | 22,000 Points | CASH50 |
|
Citi Prestige Card
|
|||
|
Citi PremierMiles Visa/Mastercard®
|
S$10 | 1,650 Miles | PMCASH10 |
| S$20 | 3,300 Miles | PMCASH20 | |
| S$50 | 8,250 Miles | PMCASH50 | |
|
Citi SMRT Card
|
S$10 | 10 SMRT$ | SMRT10 |
| S$50 | 50 SMRT$ | SMRT50 | |
| S$100 | 100 SMRT$ | SMRT100 | |
|
Citi Cash Back+ Card
|
S$10 | S$10 Cash Back | CSHBK10 |
| S$20 | S$20 Cash Back | CSHBK20 | |
| S$50 | S$50 Cash Back | CSHBK50 |
Click here for available redemption channels.
FAQs
Cash Rebate
What is Cash Rebate?
It is a service that allows you to redeem cash rebate in blocks of $10 and up to $50 using your Rewards. Upon successful redemption, the cash rebate will be credited back to your next statement of account. "Rewards" means Points, Miles, SMRT$, Rebates and Cash Back.
How does Cash Rebate Work?
Cash Rebate SMS
Cash Rebate via Citi Mobile App®
- SMS to 72484: RWDSBAL<space>Last 4 digits of your card number
- You will receive an SMS reply with your Points balance.
- SMS to 72484: RWDS<space> Last 4 digits of your card number <space> <keyword>
- Upon confirmation of successful redemption, a statement credit will be reflected in your next statement of account
| Card Types | Cash Rebate | Points/Miles | Keyword |
|---|---|---|---|
| Citi Rewards Visa/Mastercard® | S$10 | 4,400 Points | CASH10 |
| Citi Platinum Visa/Mastercard® | |||
| Citi Clear Platinum Visa/Mastercard® | S$20 | 8,800 Points | CASH20 |
| Citi Clear Visa/Mastercard® | |||
| Citi ULTIMA Visa/Mastercard® | S$50 | 22,000 Points | CASH50 |
| Citi Prestige Card | |||
| Citi PremierMiles Visa/Mastercard® | |||
| S$10 | 1,650 Miles | PMCASH10 | |
| S$20 | 3,300 Miles | PMCASH20 | |
| S$50 | 8,250 Miles | PMCASH50 | |
| Citi SMRT Card | |||
| S$10 | 10 SMRT$ | SMRT10 | |
| S$50 | 50 SMRT$ | SMRT50 | |
| S$100 | 100 SMRT$ | SMRT100 | |
| Citi Cash Back+ Card | |||
| S$10 | S$10 Cash Back | CSHBK10 | |
| S$20 | S$20 Cash Back | CSHBK20 | |
| S$50 | S$50 Cash Back | CSHBK50 |
Cash Rebate via Citi Mobile App®
- Login to the Citi Mobile App®. Tap on your rewards balance on the top of the screen and open the Rewards Dashboard.
- Tap on "Cash Rebate"
- Key in the amount or use the slider to select the amount of Cash Rebate to redeem.
- Upon confirmation of successful redemption, a statement credit will be reflected in your next statement of account.
What are the cards eligible for this SMS redemption?
Cash Rebate SMS
The Cash Rebate SMS service is only available for the Citi Platinum, Citi Rewards, Citi Clear Platinum, Citi Gold, Citi Classic, Citi Clear Classic, Citi Clear, Citi PremierMiles, Citi Business, Citi Corporate, Citi Prestige, Citi ULTIMA, Citi SMRT and Citi Cash Back+ Cards, excluding Citi M1 Cards issued by us.
The Cash Rebate SMS service is only available for the Citi Platinum, Citi Rewards, Citi Clear Platinum, Citi Gold, Citi Classic, Citi Clear Classic, Citi Clear, Citi PremierMiles, Citi Business, Citi Corporate, Citi Prestige, Citi ULTIMA, Citi SMRT and Citi Cash Back+ Cards, excluding Citi M1 Cards issued by us.
Can supplementary cardmembers perform a Cash Rebate redemption?
This service is not applicable for supplementary cardholders.
What are the available cash rebate amounts?
Cash Rebate is available in blocks of $10 and up to $50. For details, please refer to the Cash Rebate tab.
How much Cash Rebate can I redeem?
There is a limit of up to $50 per redemption. However, there is no limit to the number of times you can redeem. The amount of Cash Rebate you can redeem is also limited to the available Rewards balance you have.
Is the Cash Rebate transferrable to another card account?
No. Cash Rebate is not transferrable and will be credited to the credit card that you redeemed from.
Are there charges to use this service?
The Cash Rebate SMS service is free of charge. However, you shall bear any costs of mobile data or SMS costs incurred in the process of this service.
I've received an error/rejection message for my Cash Rebate SMS redemption.
You may receive an error or rejection SMS due to one of the following scenarios. Please check to ensure that you fulfil the criteria for Cash Rebate SMS:
-
Insufficient Rewards:
View your rewards balance via the Citi Mobile® App or SMS to 72484: RWDSBAL <space> Last 4 digits of your card number e.g. RWDSBAL 1234 -
Incorrect SMS format:
Please ensure that your SMS follows the format below:
RWDS <space> Last 4 Digits of Your Card Number<space> Keyword
e.g. RWDS 1234 CASH10 -
Your mobile number may not be registered with the bank.
Please update your mobile number via the Citibank Online, Citi Mobile® App or call our CitiPhone hotline between 8am to 8pm.
I am currently located overseas and would like to perform a Cash Rebate SMS redemption, am I still eligible?
Yes, you can make a Cash Rebate SMS redemption while overseas.
Please send the SMS from your mobile phone number registered in Citibank's records. Do note that you may incur overseas SMS charges, please check with your mobile operator for more information.
Please send the SMS from your mobile phone number registered in Citibank's records. Do note that you may incur overseas SMS charges, please check with your mobile operator for more information.
- For Rewards balance enquiry: SMS to +65 9657 2484: RWDSBAL<space>Last 4 digit of card number.
- For Cash Rebate Redemption: SMS to +65 9657 2484: RWDS<space>Last 4 digits of card number<space>Keyword
Note:
This FAQ, is informational only and if there is any inconsistency between this FAQ and the Citi ThankYou Rewards Programs Terms and Conditions, the latter will prevail. (As of May 2024)
This FAQ, is informational only and if there is any inconsistency between this FAQ and the Citi ThankYou Rewards Programs Terms and Conditions, the latter will prevail. (As of May 2024)
Important Information:
With effect from 1 October 2020, Instant Citi Rewards Redemption, which is a service where you can instantly redeem your Points/Miles at the point-of-sale terminals of participating merchants, will be terminated. Please refer to www.citibank.com.sg/rewards for other rewards redemption channels available.
With effect from 1 October 2020, Instant Citi Rewards Redemption, which is a service where you can instantly redeem your Points/Miles at the point-of-sale terminals of participating merchants, will be terminated. Please refer to www.citibank.com.sg/rewards for other rewards redemption channels available.
Click here for Citi ThankYou Rewards Program Terms and Conditions.
Points refer to the Points earned on Citi Classic, Citi Gold, Citi Platinum, Citi Rewards and Citi Prestige credit cards or the Ultima Dollars earned on Citi ULTIMA credit cards.
Miles refer to the Citi Miles earned on Citi PremierMiles Credit Cards.
Rebates refer to the Citi M1 Rebates earned on Citi M1 Cards only and will be eligible for Pay with Points via SMS only.
SMRT$ refer to the SMRT Dollars earned on Citi SMRT Cards only and will be eligible for Cash Rebate via SMS only.
Cash Back refer to the Cash Back Dollars earned on Citi Cash Back+ Cards only and will be eligible for Pay with Points via SMS and Cash Rebate via SMS only.
An administrative fee of SGD27.25 (inclusive of GST)* will be charged for each Points Transfer. Please note that the billing of the administrative fee may be split up into separate charges under the description of "(Name of Points Transfer Participating Loyalty Program)" and “GST on Miles Transfer Fee” and may be billed in different statements of account.
Please note that the charging of the administrative fee based on the applicable date will be at the point of processing of the Points Transfer request, which is generally 2-3 business days after the Points Transfer request is made (ie. if the Points Transfer request is made on 31 December 2023, the administrative fee will be processed on or around 3 January 2024 and the administrative fee will be SGD27.25 (inclusive of GST)). The administrative fee is only waived for Points Transfer for Citi ULTIMA Cards. For Instant Points Transfer, the administrative fee is waived for all eligible Citi Cards.
Points refer to the Points earned on Citi Classic, Citi Gold, Citi Platinum, Citi Rewards and Citi Prestige credit cards or the Ultima Dollars earned on Citi ULTIMA credit cards.
Miles refer to the Citi Miles earned on Citi PremierMiles Credit Cards.
Rebates refer to the Citi M1 Rebates earned on Citi M1 Cards only and will be eligible for Pay with Points via SMS only.
SMRT$ refer to the SMRT Dollars earned on Citi SMRT Cards only and will be eligible for Cash Rebate via SMS only.
Cash Back refer to the Cash Back Dollars earned on Citi Cash Back+ Cards only and will be eligible for Pay with Points via SMS and Cash Rebate via SMS only.
An administrative fee of SGD27.25 (inclusive of GST)* will be charged for each Points Transfer. Please note that the billing of the administrative fee may be split up into separate charges under the description of "(Name of Points Transfer Participating Loyalty Program)" and “GST on Miles Transfer Fee” and may be billed in different statements of account.
Please note that the charging of the administrative fee based on the applicable date will be at the point of processing of the Points Transfer request, which is generally 2-3 business days after the Points Transfer request is made (ie. if the Points Transfer request is made on 31 December 2023, the administrative fee will be processed on or around 3 January 2024 and the administrative fee will be SGD27.25 (inclusive of GST)). The administrative fee is only waived for Points Transfer for Citi ULTIMA Cards. For Instant Points Transfer, the administrative fee is waived for all eligible Citi Cards.