T&Cs apply. Applicable for new
to Citi Prestige Cardmembers.
The Citi Prestige experience
Complimentary Night Stay
Complimentary night stay when you book a minimum
consecutive four-night stay at any hotel or resort
Accelerated Rewards
5 ThankYou Points (2 miles) for every S$1 spent
overseas and 3.25 ThankYou Points (1.3 miles)
for every S$1 spent locally
Golf Experiences
Six complimentary golf games at highly celebrated golf
courses in Singapore, Malaysia, Indonesia and China
Haute Dining
Indulge in a truly unforgettable experience, exploring diverse cuisines at
the selection of the finest restaurants
Lounge Access
Unlimited complimentary access to hundreds of Priority Pass
airport lounges
Global Service
From travel and entertainment to day-to-day tasks
such as organising a delivery, our global Citi Prestige
Concierge team is here to support your lifestyle at
home and abroad
Airport Limousine Transfer
Explore the world and travel in style with chauffeured car service or
add a limousine transfers so that every trip will feel as seamless as it
is memorable
Personal Protection
Enjoy peace-of-mind when you travel abroad with
our complimentary insurance
International Complimentary Night Hotels and Resorts Program
Enjoy a complimentary night stay when you book a minimum, consecutive four-night stay at any
hotel or resort.
There's no limit to the number of times you can use this benefit, so go ahead and book your
stays around the
world. Reservations must be made through the Citi Prestige Concierge. Bookings made through
other methods
such as travel agents, websites or directly with a hotel will not qualify.
Accelerated Rewards
Unlimited Citi ThankYou Points
Earn 3.25 Citi ThankYouSM Points (1.3 Miles) for every eligible S$1 spent
locally and 5 Citi ThankYouSM Points
(2 Miles) for every eligible S$1 foreign currency spend. There's no limit to how many
Points you can accrue
and they never expire, so you can save for a reward you really want.
Welcome and Renewal Gift
Receive a welcome gift of 62,500 ThankYouSM Points (25,000 miles) when you
come onboard as a Citi
Prestige Cardmember and make a full payment of the annual membership fee.
Your Relationship Bonus
Citi Prestige is a unique credit card that rewards your banking relationship.
Be rewarded with additional Citi ThankYouSM Points for your relationship with
the bank, based on spending and depth of relationship.
The percentages below will be applied on your annual retail card purchase at the end of
each anniversary year to derive the Relationship Bonus Points.
Tenure with Citi Singapore
0 – 5 years
6 – 10 years
> 10 years
With Citigold/ Citigold Private
Client relationship
15%
20%
30%
Without Citigold/ Citigold
Private Client relationship
5%
10%
15%
For example:
• If you are a Citigold Client who has been a Citibank Singapore Limited customer
for the past 15 years, with an annual retail card spend of S$50,000. Your
Relationship Bonus rate would be 30% and you will earn 15,000 ThankYou Points for
your Relationship Bonus
• In addition, your annual retail spend of S$50,000 will also earn you 162,500
ThankYou points (3.25 ThankYou Points from Local Currency Spend)
• In total you will earn 177,500 ThankYou Points which equates to 3.55 ThankYou
Points (1.4 miles) per dollar spent in Local Currency.
Flexible Redemption
Redeem your Points for anything you may have purchased, as a cash rebate or even as
miles on your favourite frequent flyer program.
You can also instantly redeem your Points at select merchants in Singapore and overseas.
Golf Experiences
Tee off at the finest golf courses with 3 games in Singapore and 3 games regionally.
Complete your registration today and start enjoying added convenience and control in managing
your golf bookings.
Step 1: Verify
Visit https://prestigegolf.apexlynx.net and access the site by keying in your first 8
digits of your Citi Prestige Card.
Step 2: Register
Register your profile using the same personal details registered with Citibank for
verification purposes.
Step 3: Book
Place booking by logging into your account and filling in the request form. View your
golf entitlements conveniently via 'My Entitlement under Account Setting.
Bookings via the webpage will be available.
For full terms and conditions, click
Experience the epitome of gastronomic excellence with us, where exceptional events and
extraordinary value come together.
Haute Dining is an experience for all senses. It is not simply a meal but an immersive
journey into culinary artistry, crafted by renowned chefs headlining this series. Prepare to
embark on a culinary quest that will delight your taste buds.
To view and book the latest dining offer, click here.
Click here
for
Terms and Conditions.
Lounge Access
Unlimited Airport Lounge Access
Citi Prestige gives unlimited complimentary access to over hundreds of VIP airport lounges in
cities around the world through Priority Pass™. No membership fees, no lounge pass fees - just
present your Priority Pass membership card at the desk. Priority Pass™ membership and
complimentary unlimited lounge access is for primary cardmember and one guest only. Fee(s) for
subsequent guest(s) will be charged to the Citi Prestige primary cardmember's account.
Citi Prestige Concierge
From travel and entertainment to everyday tasks such as organising a delivery,
our global Citi Prestige Concierge team is here to support your lifestyle at home or abroad.
Citi Prestige Hotline
One call connects you to a Citi Prestige Citiphone Officer. Available 24/7 and from anywhere
in the world, they're ready to answer any request or question. Call 6337-2484 for
assistance.
Citi Prestige Digital Concierge
NEW FEATURE
Enjoy seamless access to your privileges and receive instant confirmation on your hotel,
limo and golf bookings with the Citi Mobile® App.
Experience it now
Airport Limousine Transfer
Airport Limousine Transfers
Choose to travel in comfort to or from Changi International Airport, with complimentary
one-way airport limousine transfers.
Enjoy 2 complimentary rides per quarter with a minimum spend of S$12,000 within the
same quarter.
Kindly contact the Citi Prestige Concierge at 6337-2484 to book your Limousine ride.
For full terms and conditions, click
Personal Protection
Notice:
With effect from 28 February 2025, the complimentary travel insurance coverage provided by Citi and underwritten by HL Assurance Pte Ltd (“HLAS”) for Citi Prestige Cardmembers will be discontinued. As World Elite Mastercard Cardmembers, Citi Prestige Cardmembers will continue to enjoy complimentary travel insurance provided and underwritten by AIG Asia Pacific Insurance Pte. Ltd. ("AIG").
With this change, for travel insurance claims in respect of a Covered Trip ending on or before 28 February 2025, you may file the claim either with HLAS or AIG. For travel insurance claims in respect of a Covered Trip ending on 1 March 2025 onwards, please file the claim with AIG.
For travel insurance claims in respect of a Covered Trip ending on 1 March 2025 onwards, you may only file claims with AIG.
Scenario
Covered Trip Start Date
Covered Trip End Date
Coverage by and claim to be submitted to
1
On or before 28 February 2025
On or before 28 February 2025
HLAS or AIG
2
On or before 28 February 2025
On 1 March 2025 onwards
AIG
3
After 28 February 2025
On 1 March 2025 onwards
AIG
HL Assurance Pte Ltd Travel Insurance Policy:
Personal and Accident Benefits
You will be automatically covered for up to S$1,000,000 when you charge full travel fares to your Citi Prestige Card (up to S$50,000 for your accompanying dependent child). In the unfortunate event of death or permanent disablement, arising from an accident occurring in a common carrier, you will be assured of maximum protection and financial help when it is most needed.
Overseas Medical Benefits
For medical expenses incurred due to injury or sickness whilst on a covered trip, you will
be reimbursed up to S$50,000
(for your accompanying dependent child, up to S$50,000).
You will also be covered for up to S$100,000 for emergency medical evacuation and up to
S$50,000 for repatriation
Travel Inconvenience Benefits
You will be automatically covered under below travel inconvenience benefits if you charge
your full travel fares to your Citi Prestige Card for your overseas trip.
Click here to see the full set of Terms and Conditions of the travel
insurance.
Contact details on claims and enquiries for HL Assurance Pte Ltd can be found within the policy term.
World Elite Mastercard Travel Insurance Policy:
Click here to see full set of Terms and Conditions and claims process of the travel insurance offered to World Elite Mastercard Cardmembers.
Click here to see World Elite Mastercard Travel Insurance Policy insured by AIG Asia Pacific Insurance Pte Ltd.
NEW FEATURE!
Your new Citi Prestige Digital Concierge.
Seamless access to all your privileges.
Whether you’re planning your next round of golf, booking a resort with a complimentary night’s
stay, or arranging a
limousine transfer, you can now do all these and more, seamlessly on your mobile phone, and
receive instant
confirmation on your bookings.
Seamless digital
journey
24/7 availability
with self-serve function
Instant booking
confirmation
Live chat function
Experience the new Citi Prestige Digital Concierge on your Citi Mobile® App today.
Seamless experience when you book your next limousine ride,
complimentary 4th night stay or golf game!
1
Log in to the Citi Mobile® App, select ‘ Prestige’
under ‘Credit Cards’ and tap on ‘Prestige Concierge’.
2
Tap on the menu to browse through the various categories.
3
Select ‘Travel’ to book your
• Hotel or
• Limousine
Select ‘Experiences’ to book
• Your next golf game
Top Prestige Credit Card Features
Top 6 Prestige credit card features
Citi World Privileges
Get deals and discounts locally and in over 90 other countries
Get complimentary Sands LifeStyle membership upgrade to Prestige tier when you
present your Citi Prestige card at any Sands LifeStyle Counter at Marina Bay
Sands.
Mastercard® World Elite Benefits
Enjoy exclusive travel and dining deals with Mastercard World Elite
Celebrate the specialty dishes of Emilia Romagna, the foodie region of Italy and hometown of celebrity chef Massimo Botura
Citi Prestige Card Foreign Currency Promotion
Earn up to 11.25 ThankYouSM Points (4.5 Citi Miles) for every S$1 qualifying foreign currency spent (capped at S$8,000) when you make S$28,000 in local and/or foreign currency spend. Enrol now on the Citi Mobile®App.
The Wizard of Oz Musical
In this visionary reimagining of the beloved children’s book, Dorothy must find
her way home to Yishun from the magical land of Oz. Don’t miss this joyous new
musical that’s fun for the whole family.
Book your tickets at exclusive rates now.
Prestige x Grand Hyatt - Oasis BBQ Dinner
Enjoy an exclusive dining privilege with 1 diner free for every 3 paying adults at Oasis BBQ night.
Unlock more benefits with Sands Lifestyle ̶̶ Prestige
Up to 20% instant Resort Dollars at over 250 outlets
10% savings on hotel room rate
Complimentary tickets to Marina Bay Sands attractions (Digital light
canvas, Sampan rides, SkyPark Observation Deck)
• 14 Nov 2024, 7.30pm - $75 per pair*
• 15 Nov 2024, 7.30pm - $75 per pair*
• 30 Nov 2024, 7.30pm - $95 per pair*
• 1 Dec 2024, 2.30pm - $95 per pair*
• 5 Dec 2024, 7.30pm- $85 per pair*
Venue:
The Ngee Ann Kongsi Theatre, Wild Rice @ Funan 107 North Bridge
Road #04-08, Funan Singapore 179105
** Welcome offer eligible for new Citi Prestige Cardmembers
when you apply and make a qualifying spend of S$2,000 in the first 2
months, with 1st year annual fee payment.T&Cs apply.
A world of unparalleled experiences in less than 10 minutes
Get a new Citi Prestige Credit Card from your phone or computer in an easy, paperless signup
process
Annual fee of S$545 (inclusive of 9% GST)
Minimum annual income of S$120,000
Age 21 or older
Documents
required to apply for a Citi Prestige Credit Card
Latest original computerized payslip or Tax Notice of Assessment or last 12
months' CPF statements
Self-employed
A copy of your NRIC/passport
Last 2 years’ Income Tax Notice of Assessment
Last 3 months’ bank statements
A copy of your passport and work permit (with minimum 6 months validity)
A copy of utility/telephone bill or bank statement with your name and address
Income Tax Notice of Assessment and latest original computerized payslip
Terms and Conditions
*Welcome offer eligible for new Citi Prestige Cardmembers when you apply and
make a qualifying spend of S$2,000 in the first 2 months, with 1st year annual
fee
payment. Click here to view the Citi Prestige Card
125,000 Citi ThankYouSM Points Welcome Offer Terms & Conditions and
for your Cardmember's Agreement, the ABS (Association of Banks of Singapore)
credit card guide and the information sheet reflecting the principal terms of
your Cardmember's Agreement.
Upon renewal of annual membership, annual membership of S$545 (inclusive of 9%
GST).
Click here for the list of merchants and/or Merchant
Category Codes (“MCC”) which will not earn Citi ThankYou Points
Benefits Terms and Conditions
Your Citi Prestige® Card Program includes benefits provided by Citi® or
certain third party service providers ("Service Provider"). With the Citi Prestige Card you are
eligible for benefits provided through the Mastercard® World Elite® program.
In order to make use of these benefits you must make the qualifying purchase with your Citi Prestige
Card and your card account must be open and current.
We have the right to add, modify, or delete any Citi Prestige Card benefit, service, or feature at
our discretion, at any time. Citi is not responsible for the products or services offered by other
companies.
Entitlements will be tracked on calendar year (1 January 2024 to 31 December 2024) for bookings and
utilization of benefits.
Terms and Conditions for The Wizard of Oz Promotion
("Promotion")
Offer valid when payment is made with Citi Prestige card.
This Promotion is valid from 18 July 2024 – 5 December 2024.
This Promotion will be available until all allocated tickets for the Promotion have been
fully sold.
Citi Prestige Cardmembers is limited to purchase a pair of The Wizard of Oz tickets
(“Tickets”) at the following price per pair based on the respective show dates and time:
- S$75 per pair (14 November 2024, 15 November 2024)
- S$85 per pair (5 December 2024)
- S$95 per pair (30 November 2024, and 1 December 2024)
Cardmembers will also need to pay a separate booking fee of S$6 per pair for shows on 14
and 15 Nov, and S$8 per pair for shows on 30 Nov, 1 Dec and 5 Dec 2024.
This Promotion is only for performances of The Wizard of Oz on:
- 14 November 2024, Thursday, 7.30pm
- 15 November 2024, Friday, 7.30pm
- 30 November 2024, Saturday, 7.30pm
- 1 December 2024, Sunday, 2.30pm
- 5 December 2024, Thursday, 7.30pm
The Tickets are not redeemable for cash and not transferable and will only be given to
Cardmembers who are able to satisfy the requirements for the claiming of Tickets set out
herein.
In the event all or any of these Terms and Conditions are not acceptable to a
Cardmember, such Cardmember should not participate in the Promotion, notwithstanding the
offer.
Age restrictions: This production has been rated G, with an age restriction of 4 and
above. All children aged 4 and above are required to purchase a ticket for admission and
must be accompanied by a parent or guardian. Strictly no infants in arms allowed.
Citibank shall not be responsible for the quality, merchantability or the fitness for
any purpose or any other aspect of the products and/or services provided by third
parties. Notwithstanding anything herein, Citibank shall not at any time be responsible
or held liable for any loss, injury, damage or harm suffered by or in connection with
the products and/or services provided by third parties.
Citibank reserves the right at its reasonable discretion to terminate this Promotion at
any time, and/or vary the terms and conditions governing this Promotion from time to
time.
Citibank’s decision on all matters relating to this Promotion will be determined at its
reasonable discretion and is final and binding on all participants.
Citi Prestige Primary cardmembers will enjoy one complimentary night with no
black-out dates, when four consecutive nights are booked at any hotel
through Citi Prestige Concierge ("Citi Prestige Concierge" is operated by a
third-party service provider).
Reservations must be booked through the Citi Prestige Concierge or
Citi Prestige Digital Concierge. Any other booking methods will not qualify.
Reservations made through any other party or channel other than the Citi
Prestige Concierge and Citi Prestige Digital Concierge are not eligible for
the complimentary fourth night benefit.
To receive your complimentary night stay:
Reservation must be in the Citi Prestige primary cardholder's name
for a minimum of four consecutive nights stay
The Primary Citi Prestige Cardholder must be one of the guests
staying at the hotel for the entire duration of the stay
Fully pay (100% Prepaid) for the entire stay (minimum of 4 nights)
with the primary cardholder's Citi Prestige Card at the time of
booking
Rebate of 1 complimentary night
Cardmember will receive a rebate in the form of a statement credit for the
4th Night within 2 billing cycles (up to 90 days) from completion of full
payment at point of booking.
The value of the statement credit to be received is based on the average
nightly room rate of the first four-night stay in the same hotel property
Any surcharges imposed (including taxes, hotel-imposed fees, dining or
resort fees and incidental guest charges, etc.) are borne by cardmember
Amendment and Cancellation
All amendments and cancellations must be done through Citi Prestige
Concierge or Citi Prestige Digital Concierge. The Concierge contact
information can be found on the back of the Citi Prestige card.
If a reservation is cancelled after an applicable statement credit has been
issued, the statement credit relative to the offer will be reversed.
Citi and Mastercard reserve the right to reverse a statement credit at their
discretion, including, and without limitation, due to any refunds, returns,
disputes, adjustments or fraudulent card activity.
Cancellation and amendment fees may apply depending on the terms and
conditions of the hotel
If the booking was made with the concierge on or before 31st December 2023,
the reservation will be considered as part of the 2023 benefit usage
Amendments or re-booking made after this date 31st December 2023 will be
considered as part of the 2024 benefit usage
All reservations made on or after 1st January 2024 will be considered as
2024 usage regardless of the check in / check out date
Eligibility Requirements
The benefit can only be used by the primary Citi Prestige cardholder.
Supplementary cardholders will not be eligible to use the benefit with their
card, although they may enjoy the benefit of the hotel if they are staying
with the
primary cardholder
Only one complimentary night will be granted and will be limited to one room
per cardmember. A stay is a minimum of four consecutive nights booked in the
same hotel property
Back-to-back stays will not be honored.
“Back to back” is defined as consecutive stays:
In the same hotel, same city and
in a different hotel, in the same city
“City” is:
Defined by Google Maps and anywhere outside of the boundary is
considered another city
“Consecutive Stays” is defined as
Any stay in which the check in date is less than 7 days from the
previous check out date
Example: a reservation made for 8th January 2024 to 12th January
2024 following 1st January 2024 to 7th January 2024 will not be
eligible
In this case, cardmembers will only be entitled to 1 complimentary
night (on the 1st reservation) even though 2 separate reservations
are made
This benefit cannot be combined or used in conjunction with
Any other promotions or discounts, including the use of corporate
code discounts.
Any other offers, discounts, promotion, etc. given by the
hotel/property of choice
The following stays will not qualify for this benefit:
Full and Half board room stays
Single and multi-room suites
Home & Farm Stays
Serviced apartments
Villas
Packaged stay and member rates, such as air and hotel, hotel and car
rental, hotel and meals bundled promotions
Priority Pass Airport Lounge Access provides eligible World Elite
Mastercard cardmembers with access to, and all of the privileges of, hundreds of VIP lounges
in major airports around the world. No matter what airline, what frequent flyer membership,
or class of ticket bought, eligible cardmembers will enjoy all of the convenience of
participating airport lounges.
Who is Eligible
Citi Prestige Primary cardmembers who have a Priority Pass card issued in their
name, plus one accompanying guest
How Priority Pass Works
Before traveling, cardmembers can log on to www.prioritypass.com and view a
directory of airport lounges available worldwide.
Citi Prestige Primary cardmember is to present their Priority Pass membership
card to gain admission for themselves plus one accompanying guest; guests are
permitted at the discretion of each lounge.
Citi Prestige Primary cardmembers plus one accompanying guest will enjoy
complimentary refreshments, newspapers, and television. In addition, there is
access to business facilities including phone, fax, conference and Internet
facilities (where available).
A priority pass card will be issued to Citi Prestige Primary cardmember and
renewal cards will be sent upon Citi Prestige card renewal.
Conditions of Use
Priority Pass membership and complimentary unlimited access is for Citi Prestige
Primary cardmembers plus one accompanying guest only. Fee for additional guest
visits will be charged to the Citi Prestige primary cardmember's
account.
There may be a fee for children visits to the Priority Pass lounge. Please refer
to the lounge information on the Priority Pass website or Mobile App for the
child policies of the participating lounges.
The Priority Pass card is not a payment card nor is it proof of creditworthiness
and attempts to use it as such could constitute fraud.
Admittance to a lounge is conditional upon presentation of one valid Priority
Pass card per person only (some restrictions may apply to Priority Pass Select
cardholders and Priority Pass cardholders in the U.S. that receive their
membership through a U.S. financial institution). Payment cards will not be
accepted as substitutes for the Priority Pass card.
Lounge visits are subject to a per person per visit charge. Where applicable
(dependent upon membership plan), all such visits, including those by
accompanying guests, shall be debited to the cardholder's payment card by (i)
Priority Pass or (ii) the card issuer as per the rates and terms notified by (i)
Priority Pass or (ii) the card issuer to the cardholder in respect of his/her
Priority Pass membership. Any changes in lounge visit charges shall be notified
to the card issuer, who is responsible for advising the cardholder. The Priority
Pass Group of companies cannot be held responsible for any disputes that may
occur between the cardholder and the card issuer nor for any loss
incurred by the cardholder relating to any lounge visit charges debited by the
card issuer.
When presenting the Priority Pass card on entering the lounge, lounge staff will
take an imprint of the card and issue a 'Record of Visit' voucher to the
cardholder or make a log entry. Some lounges have electronic card readers,
which will take the cardholder's details off the magnetic strip on the reverse
side of the Priority Pass card. Where applicable, the cardholder must sign the
'Record of Visit' voucher, which will also reflect the exact number of
accompanying guests, if any, but does not show any per person per visit charge.
The charge per visit for the cardholder, where relevant, and that for any guests
will be based on the 'Record of Visit' voucher/log submitted by the
lounge operator.
While it is the responsibility of the lounge staff to ensure a voucher
imprint/log is made of the Priority Pass card, the cardholder is responsible for
ensuring the 'Record of Visit' voucher/log correctly reflects their own usage
and
that of any guests at the time of using the lounge. Where applicable, the
cardholder is responsible for retaining the 'Cardholder's' copy of the 'Record
of Visit' voucher presented to them at the lounge.
All participating lounges are owned and operated by third party organizations.
The cardholder and accompanying guests must abide by the rules and policies of
each participating lounge/club. Access may be restricted due to space
constraints but this will be wholly at the discretion of each individual lounge
operator. The Priority Pass group of companies has no control over the
facilities offered, the opening/closing times or the personnel employed by the
lounges. The administrators of Priority Pass will use every endeavor to ensure
the benefits and facilities are available as advertised, but the Priority Pass
group of companies does not warrant nor guarantee in any way that said
benefits and facilities will be available at the time of the cardholder's visit.
Neither is the Priority Pass group of companies liable for any loss to the
cardholder, or any accompanying guests, arising from the provision or
non-provision (whether in whole or in part) of any of the advertised benefits
and facilities. All accompanying children (where permitted) will be subject to
the full guest fee. See individual lounge descriptions for further details.
Participating lounges may reserve the right to enforce a maximum stay policy
(usually 3-4 hours) to prevent overcrowding. This is at the discretion of the
individual lounge operator who may impose a charge for extended stays.
Participating lounges have no contractual obligation to announce flights and the
Priority Pass group of companies shall not be held liable for any direct or
indirect loss resulting out of any cardholder and/or accompanying guests
failing to board their flight(s).
The provision of free alcoholic drinks (where local law permits) is at the
discretion of each lounge operator and in some cases may be limited. In such
cases the cardholder is responsible for paying any charges for additional
consumption direct to the lounge staff. (See individual lounge descriptions for
details.)
Telephone facilities (where available) vary from lounge to lounge and are
provided at the lounge operator's discretion. Free usage is normally limited to
local calls only. Telephone, Fax, Shower, Internet, Wi-Fi, Refreshment and Spa
treatment charges (where applicable) are at the discretion of each lounge
operator and the cardholder is responsible for paying these direct to the lounge
staff.
Admittance to lounges is strictly subject to cardholders and any guests being in
possession of a valid flight ticket for the same day of travel. Airline, airport
and other travel industry employees traveling on reduced-rate tickets may
not be eligible for access. Outside the US, flight tickets must be accompanied
by a valid boarding pass for a departing flight, i.e. outbound passengers only.
Please note some lounges in Europe are located within designated
Schengen areas of the airport which means that access is only provided to these
lounges if members are traveling between Schengen countries. (Austria, Belgium,
Czech Republic, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, The
Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and
Switzerland.)
Admittance to lounges is subject to members and any guests (including children)
behaving and dressing (no shorts allowed outside of the USA) in an orderly and
correct manner. Any infants or children causing upset to other users'
comfort may be asked to vacate the lounge facilities. The Priority Pass group of
companies is not liable for any loss suffered by the member and any guests where
a lounge operator has refused admission because the member
and/or guests have not complied with these conditions.
Lost, stolen or damaged Priority Pass cards are to be notified immediately to
(i) the Priority Pass office from which the card was issued or (ii) to the card
issuer, who shall be responsible for providing a replacement card. A charge
of USD25 may be levied.
In the event of the cardholder canceling or not renewing their (i) Priority Pass
membership or (ii) payment card with the card issuer, the Priority Pass card
shall be invalid effective from the cancellation date of their (i) Priority Pass
membership or (ii) payment card. Any lounge visits made by a cardholder using an
invalid card, including any guests, shall be charged to the cardholder.
Renewal terms and conditions are at the discretion of Priority Pass Ltd.
Priority Pass Ltd has the right to refuse membership to people who are employed
by or contracted to an airline, airport or a Government in respect of airline
or airport security.
The Priority Pass group of companies shall not be held responsible for any
disputes that may occur between the cardholder and/or any guests and a lounge
operator.
The Priority Pass group of companies reserves the right at any time at its
absolute discretion and without notice to revoke membership in Priority Pass.
Where applicable a proportional refund of the annual fee/enrollment fee
(whichever is applicable) will be made provided revocation has not been made
because of fraud by the cardholder.
The cardholder agrees that s/he will defend and indemnify the Priority Pass
group of companies, its directors, officers, employees and agents (collectively
'the indemnified parties') against and hold each indemnified party harmless
from all liabilities, damages, losses, claims, suits, judgments, costs and
expenses (including reasonable attorney's fees) for injury to or death of any
person or damage to or destruction of any property arising out of the use of any
lounge by the cardholder or any guests or any person in said lounge at the
behest of the cardholder, except that such indemnification shall not extend to
acts of gross negligence or willful misconduct by the indemnified parties.
Airport Limousine Transfer Terms and Conditions
The Citi Prestige Airport Limousine Service ("Programme") is subject to the following terms
and conditions stated below.
Citi Prestige Principal Cardmembers ("Cardmembers") will be entitled to two (2)
complimentary limousine one-way airport transfers per quarter (“Qualifying
Entitlements”). An airport transfer refers to a one-way transfer to or from
Singapore Changi airport in one (1) vehicle (“Airport Transfer”). The Qualifying
Entitlements are non - transferable and the Principal Cardmember and/or
Supplementary Cardmember must be one of the passengers during the use of the
Qualifying Entitlements.
To enjoy the Qualifying Entitlements, Cardmembers must charge a minimum of S$12,000
in Qualifying Spend (as defined in clause 3 below) to his / her Citi Prestige card
within the quarter (as set out below):
a) 1st quarter: From 1 January to 31 March 2024
b) 2nd quarter: From 1 April to 30 June 2024
c) 3rd quarter: From 1 July to 30 September 2024
d) 4th quarter: From 1 October to 31 December 2024
“Qualifying Spend” refers to any retail transactions (including internet purchases)
which do not arise from:
(i) any Equal Payment Plan (EPP) purchases;
(ii) refunded/disputed/unauthorised/fraudulent retail purchases;
(iii) Quick Cash and other instalment loans;
(iv) Citi PayLite/Citi Flexibill/cash advance/quasi-cash transactions/balance
transfers/annual card membership fees/interest/goods and services taxes,
(v) bill payments made using the Eligible Card as a source of funds;
(vi) late payment fees;
(vii) any other form of service/ miscellaneous fees; or
(viii) Citi Payall transactions where the customer is not charged the Citi Payall
service fee.
Citibank bears no liability for any late submission or transaction posting of any
purchase by any merchant that might affect the Cardmember's eligibility to qualify
for the Programme.
Cardmembers cannot roll over their Qualifying Entitlement(s) beyond the quarter
which the Qualifying Spend charge was made. Cardmembers must charge a minimum of
S$12,000 in Qualifying Spend to his / her Citi Prestige card within the quarter and
book the Qualifying Entitlements within the same quarter the Qualifying Spend charge
was made.
Illustration 1: Cardmember A charges S$12,000 in Qualifying
Spend on his Citi Prestige Card on 3 January 2024 and is therefore entitled to two
(2) complimentary Airport Transfers that must be booked by 31 March 2024. Cardmember
A is not allowed to bring over any unutilized Qualifying Entitlements to the 2nd
quarter.
Cardmembers are also not allowed to bring forward any Qualifying Entitlements for
redemption even if the Cardmember charges more than the minimum sum of S$12,000 in
Qualifying Spend in that quarter (i.e., Cardmembers are
only entitled to the maximum of two (2) complimentary Airport Transfers in each
quarter).
Illustration 2: Cardmember A charges S$24,000 in Qualifying
Spend on his Citi Prestige Card on 3 January 2024. Even though Cardmember A charged
more than the minimum sum of S$12,000 in the 1st quarter, Cardmember A is
only entitled to two (2) complimentary Airport Transfers for the 1st quarter.
All Airport Transfer bookings must be made via the Citi Prestige concierge
(6337-2484) or Citi Prestige Digital Concierge at least 48 hours before the desired
pick-up time. Cardmembers are to book with their bank-registered primary mobile
number and/or email address to be entitled. Last minute bookings made 48 hours or
less will be subject to availability. Bookings during peak periods and city-wide
events will also be subject to availability. Bookings are subject to confirmation.
An email confirmation will be sent within 48 hours to Cardmembers if booking is
successful.
In order to be reimbursed for the Airport Transfer, Cardmembers are to make payment
for the Airport Transfer upon booking using their Citi Prestige Credit Card.
Citibank will reimburse the cost of the Airport Transfer as per the Cardmember’s use
of the Qualifying Entitlements for that quarter, inclusive of tax and late-night
charges (if any), within the following quarter.
Should the terms and conditions of this Programme not be met, Citibank will not
reimburse the cost of Airport Transfers.
The limousine model for the Airport Transfer is pre-determined and at the sole
discretion of Citibank and/or its agents, contractors or representatives. Pick-up
details and requirements are to be correctly captured during the booking process.
Incomplete information or last-minute changes may result in the inability to provide
the Airport Transfer. Additional requirements include, but not limited to,
additional pick-up points, additional luggage and/ or additional passengers may be
subject to additional charges.
The following fees and charges will be levied by the limousine service provider onto
the Principal Cardmember’s Citi Prestige card, should these scenarios occur:
a) Cancellation: Any cancellation or amendment must be done at least 24 hours in
advance of the arranged Airport Transfer. Any cancellation or amendment submitted
within the 24 hours prior to the arranged airport Transfer will be treated as a
deduction of one Qualifying Entitlement.
b) Amendment: An amendment fee of SGD10.00 and/or any change fee imposed will be
charged per each amendment made 24 hours or less if TBR is able to fulfil assignment
on the new date. No charge for amendments made 24 hours prior to the pickup time.
c) No Show: A 'no show' is defined as the Cardmember failing to show up for an
arranged Airport Transfer. A cancellation fee of 100% based on estimated charges
will be imposed for no show.
The grace waiting time for any Airport Transfer shall be limited to the following in
(i) & (ii) beyond which, it will be treated as a 'no show':
(i) Airport Arrival pickups in APAC destinations: 60-minute grace waiting time from
actual flight landing time
(ii) All other pickups/Airport Departure: 15-minute grace waiting time
d) No-Show by Driver: If there is a no-show by driver, customer has to call Aspire
and Aspire shall arrange with TBR for an immediate rescue alternative from 1-hour
control call. If a rescue limousine is unavailable at point of No-Show, there will
be no charge imposed on client.
The Limo service provider - TBR, will release the driver upon end of grace waiting
period if passenger is not on board by the 60th min for arrival and
15th min for departure. Upon the release of the driver, TBR will send a
notification email to the Citi Pestige Concierge to update on passenger no show.
Child/Booster seats: It is mandatory by law in Singapore to have a baby and child
seat for children below height of 1.35m. The chauffeur reserves the right to decline
pickups if a baby or child appears without Cardmember’s prior request for a seat.
Each child or baby seat costs SGD 27.00.
Pets are not allowed on board, even if they are in travel crates or bags.
The Airport Transfer does not include any additional stops. Any on the road add-ons
such as mid-stops, additional distance incurred, last minute cancellations,
amendment fee or additional waiting time shall be communicated by
passenger to Aspire prior to the Airport Transfer pickup and Aspire will inform TBR
for the additional services required with acknowledgement of the additional charges
and consent given. TBR Chauffeur will decline any of such
add-ons by passenger if no prior instructions or consent given by Aspire.
Maximum capacity for each vehicle type:
a) Sedan and First Class: maximum of 3 passengers and a maximum of 2 suitcases with
dimensions no larger than 28”
b) People carrier: maximum of 4 passengers and a maximum of 4 suitcases, with
dimensions no larger than 28”
c) Carry-on luggage is considered cabin suitcase, passengers may carry their own
bags in vehicle if it makes no potential damage to the vehicle interior. The
assigned chauffeur reserves the right to reject excess luggage for safety
regulations.
Citibank will not be liable for a driver’s no show or vehicle breakdown.
Citibank shall have the absolute discretion to use any agents, contractors,
correspondents or other third party service providers to administer and/or implement
the Programme. Citibank shall not be liable to any clients or third
party for any act, omission or neglect on the part of such agents, contractors,
correspondents or third parties.
Only Cardmembers whose card account is in good standing, as determined by Citibank,
is entitled to participate in the Programme as at the date of commencement of the
Programme or the date when a card is issued to him,
whichever is the earlier. Participation in this Programme shall be governed by these
terms and conditions and any amendments made hereto from time to time at Citibank's
reasonable discretion. If the Principal Cardmember's Citi
Prestige card account is terminated (by the Cardmember or Citibank) at any time for
any reason, the Principal Cardmember and the Supplementary Cardmember will not be
allowed to participate in the Programme and all unused
Qualifying Entitlements in the Cardmember's account shall be cancelled.
Citibank is not the supplier of any of the goods and/or services provided by any
agent, correspondent or other third party service provider and shall not in any way
be liable for any goods, and/or services, the quality or
performance of such goods and/or services supplied/provided by any agent,
correspondent or other third party service provider pursuant to the Cardmember.
Notwithstanding anything herein, Citibank shall not at any time be
responsible or held liable for any loss, injury, damage or harm suffered by or in
connection with the products and/or services provided by any agent, correspondent or
other third party service provider. Neither Citibank nor its agents
will be responsible for any late pick up or long travel time as a result of
unforeseen conditions such as bad weather, road and traffic conditions (and similar
conditions) that may cause Cardmembers to arrive late or miss their flight.
For pick-ups from Changi International Airport, Cardmembers are encouraged to book
their airport limousine pick up based on their estimated flight arrival times (ETA)
to allow the airport limousine service provider to track
changes in flight timing.
Citibank reserves the right at its absolute discretion to vary, delete or add to any
of these terms and conditions from time to time by giving notice. Notwithstanding
any provision to the contrary, Citibank is entitled, at any time, in
its reasonable discretion and with reasonable notice, to terminate the Programme or
withdraw, cancel or invalidate any Entitlement(s) already issued.
Citibank's decision on all matters relating to the Programme is final and binding on
all Cardmembers.
Offer is valid from 1 January 2024 to 31 December 2024.
Offer is open to primary Citi Prestige Cardholders ("Cardholder(s)") with cards
issued in Singapore only.
Offer is valid for use where booked directly via this link
https://prestigegolf.apexlynx.net ("booking link") unless otherwise approved by
Citibank at its discretion.
Cardholders are strictly not allowed to contact any golf clubs directly for
enquiries/bookings or take over tee times transferred from other
golfers/participating club members to be used in conjunction with this
privilege.
Offer is provided by Citibank through Apexlynx LeisureSport Private Limited and
is not a direct offer by the golf clubs.
Three (3) local and three (3) regional complimentary green fee rounds are hosted
at participating golf clubs per calendar year.
Local Golf Clubs
Sentosa Golf Club^ (Valid on weekdays only), Keppel Club, Seletar Country Club(Valid on weekdays only), Sembawang Country Club
Note: Sembawang Country Club will undergo renovations in October 2024. During renovation, 9 holes will be available for playing and a booking will consist of 2 rounds of the 9 holes.
Three (3) complimentary weekday or weekend green fee rounds
Minimum golfers per flight may be required by the golf
clubs
Regional Golf Clubs
Forest City Golf Resort, Mission Hills Golf Club*, Dongguan Hillview Golf Club,
Horizon Hills Golf & Country Club, Tropicana Golf & Country Resort, Glenmarie Golf & Country Club, Ria Bintan Golf Club, Klub Golf Sukajadi
Three (3) complimentary weekday or weekend green fee rounds
No accompanying paying guest per cardholder required
Minimum golfers per flight may be required by the golf clubs
^There is a requirement of one minimum accompanying paying guest per cardholder for Sentosa Golf Club. No accompanying paying guest is required for Sembawang Country Club and Regional Golf Clubs.
*Mission Hills Golf Club requires a minimum one-night stay for every tee time
booking
Cardholder and his/her guest(s) must have valid handicap to book a tee time and
should hold a valid golfer's insurance as individual golf clubs may impose golf
insurance requirements.
Cardholder must adhere to all the terms and conditions when making a golf
booking request (see "Reservations" section below), or their booking request
will be rejected.
At all times, only one active golf booking per Cardholder is allowed. For the
avoidance of doubt, Cardholder may only place a new golf booking after the
completion of an active booking.
Offer is not valid for use in conjunction with other non-Citi Prestige
promotions, discounts or offers, and cannot be used with other promotion,
participation in corporate golf events, private golf events or golf tournaments.
Citi Prestige Cardholders are not allowed to use this program to request a
pairing, or to join a flight booked by other golfers/participating club members.
Citibank reserves the right to refuse such requests. All pairings are at the
sole discretion of, and administered by, the participating golf clubs.
Citi Prestige Cardholders understand and acknowledge that participating golf
clubs will not engage in any direct correspondence, enquires and/or attempts for
checking availability and bookings from Citi Prestige Cardholders. This
privilege is not to be regarded as a membership at the participating golf clubs.
Citibank reserves the right to reject the booking if Cardholders make enquiries/
bookings directly at the club or transfer a confirmed tee time to
another Citi Prestige Cardholder.
Reservations
All bookings must be made via this booking link
https://prestigegolf.apexlynx.net. Cardholders will be required to register
their profile using their Citibank registered name, email address, and mobile
number for verification
purposes.
Bookings are subject to confirmation. An email confirmation will be sent within
two (02) working days to Cardholders if booking is successful.
Cardholders must use their Citi Prestige card during the booking/registration
process.
Offer is valid for weekdays and weekends unless otherwise stated. Some golf
clubs only allow restricted day and tee time for bookings on weekends.
Offer is not valid for public holidays. The policy and definition for public
holidays varies by golf clubs and according to the country/state/city of the
golf club(s) that is/are located. Minimum balls per flight may be required for
tee-off
as per respective golf clubs' policies in order for bookings to be processed. A
minimum of two golfers during weekdays and four golfers for weekend tee-times
would be essential. The participating golf clubs reserve the right to pair
you up with other golfers to maximize available tee times.
Weekday bookings must be made at least 5 calendar days in advance and weekend
bookings must be made at least 7 calendar days in advance. Cardholders cannot
book a tee time more than 14 calendar days in advance. Note that
intended tee-off date is not counted. (As an example, tee time request for a
Saturday must be made latest by Saturday of the previous week).
Acceptance of all golf bookings, pairings and changes to tee times will be at
the discretion of the participating golf clubs and are strictly subject to
availability. Cardholders will not be granted access to the participating golf
clubs
without a prior confirmed booking made through the dedicated booking link.
Payment Terms
The six (6) complimentary green fee rounds hosted at the participating golf
clubs apply only to the Primary Cardholder.
All other guests shall pay green fees, buggy, caddie, turf mate, locker fee,
insurance, taxes and all other ancillary and miscellaneous charges ("Other Usage
Charges") at normal published rates stipulated by the golf clubs.
Primary Cardholder shall pay for buggy, caddie, turf mate, locker fee,
insurance, taxes and all other ancillary and miscellaneous charges ("Other Usage
Charges") at normal published rates stipulated by the golf clubs.
All payment made in relation to usage of the Citi Prestige Golf Privileges and
Other Usage Charges incurred, including the golfing fee for guest(s) where
applicable while utilizing the Golf Privileges must be settled with the Citi
Prestige Card and will be charged upon booking via the booking link.
All applicable charges will be charged by Apexlynx LeisureSport Private Limited
onto the Primary cardholder's Citi Prestige Card.
All charges will be made in the local currency of the participating golf club at
which the game is booked and played or in equivalent Singapore Dollars where
required.
Cancellation and Amendments
Cancellations and amendments must be emailed to citigolf2@apexlynx.net. Requests
will not be accepted by the participating clubs directly.
Any amendments and cancellation for bookings must be made at least 3 working
days prior to tee-off date for all participating golf clubs.
Cancellations made less than 3 working days, late arrivals or no-shows shall be
subjected to a penalty of 100% of the full published rates stipulated by the
participating golf clubs.
Amendment fee of US$10 + applicable GST shall apply if changes are made after a
booking is confirmed.
No rain checks will be issued.
Miscellaneous
The Citi Prestige Golf Privileges are valid for golf course access only. They do
not provide cardholders and their guests with access to the other recreational
facilities at the participating golf clubs.
Cardholders and his/her guest(s) acknowledge and agree that Citibank is not
responsible for non- fulfillment of any privileges or any defect or lack of
service or goods supplied by third parties, including the participating golf
clubs.
Accordingly, Cardholders irrevocably agree not to claim against the bank or
Apexlynx LeisureSport Private Limited in relation to any loss, damage,
disappointment or distress of any kind arising from their use or attempted use
of
Citi Prestige Golf Privileges, including but not limited to failure or
inadequacy of service or fulfillment of privileges by the participating golf
clubs.
Citibank reserves the right at any time and without assigning any reason, to
change or to cancel any participating golf club.
To the fullest extent permissible by law, the Cardholder and his/her guest(s)
releases the bank, Apexlynx LeisureSport Private Limited and the respective
participating golf clubs from any claim, injury, loss, damage, cost or expense
(including any claim for legal expenses) sustained or incurred by him/her in
connection with his/her participation or attempted participation in the Citi
Prestige Golf Privileges.
Citibank, Apexlynx LeisureSport Private Limited and the participating golf clubs
reserve the right to amend and exercise the final interpretation of the terms
and conditions of this offer.
All decisions on this Program by Citibank and Apexlynx LeisureSport Private
Limited are final and binding.
For the avoidance of doubt, all regional complimentary green fee rounds cannot
be converted into local complimentary green fee rounds.
For the avoidance of doubt, all complimentary green fee rounds for the current
calendar year have to be used within the same calendar year and cannot be
carried forward into the following calendar year.
The Service Provider for Citi Prestige Concierge is Aspire Lifestyles. For the
most current details regarding Service Provider Terms and Conditions, Please
contact Citi Prestige Concierge at 63372484 or at
PrestigeSG@yourconciergecenter.com
Special Offers and Benefits provided by Aspire Lifestyles
Offers and Benefits provided by Aspire Lifestyles are subject to availability
and are subject to change or cancellation without notice. All bookings must go
through Citi Prestige Concierge and must be paid in full with a valid Prestige
Card. Additional Terms and Conditions may apply. Special offers provided by
Aspire Lifestyles are provided by third party merchants and Citi is not
responsible for losses related to the offer, benefit, fulfillment or use of the
goods and
services. Please contact your Citi Prestige Concierge for additional program
details and terms and conditions.
Citi Prestige Birthday Programme (From 1 July
2024 to 30 June 2025)
The Citi Prestige Birthday Programme is valid for primary Citi Prestige Cardmember on
their birthday month.
Primary Citi Prestige Cardmembers will be able to redeem the following gift during their
birthday month (“Gift”): A box of six (6) Macarons from TWG Tea. They can pick any
flavours available in-store
In addition, they will also get a complimentary 2nd cup of takeaway tea at
the participating outlet as set out below (during opening hours), with every cup
purchased at original price. There is no limit on the number of redemptions for
complimentary cup of takeaway tea, with every cup purchased at original price.
- Redemption Process
To redeem the Gift, the primary Citi Prestige
Cardmember will need to:
Sign up as a TWG Tea member on TWGTea.com
Present in-person the email which was sent by Citibank to inform the primary Cardmember
of the Citi Prestige Birthday Programme (“Birthday Mailer”), quote the serial number
(found at the top right of the Birthday Mailer) and present their contact number
registered on their MyTWG membership to TWG Tea staff at the participating outlet as set
out below (during opening hours).
No redemption will be permitted without
presentation of the Birthday Mailer. The Gift can only be redeemed during the birthday month
of the primary Citi Prestige Cardmember and no further extensions are allowed.
To redeem the complimentary 2nd
cup of takeaway tea (with every cup purchased at original price), the primary Citi
Prestige Cardmember will need to:
Present the Birthday Mailer and quote the serial number (found at the top right of the
Birthday Mailer) to TWG Tea staff at the participating outlet as set out below (during
opening hours).
- Participating Outlet
TWG TEA BOUTIQUE @ MARINA BAY SANDS
B2-65, The Shoppes at Marina Bay Sands,
2 Bayfront Avenue,
Singapore 018972
Tel: +65 6565 1837
Opening Hours:
Sunday – Thursday 10am to 10pm
Friday – Saturday & Eve of PH 10am to 11pm
Terms and Conditions:
Offer is valid only during birthday month.
All redemptions are to be self-collected.
For all macaron and takeaway tea redemptions, please note that macaron and tea is valid
for takeaway only.
For complimentary 2nd cup of takeaway tea, it can be redeemed more than once, but
Prestige cardmember must be present, quote the unique serial number on the Birthday
Mailer and pay with Citi Prestige Card in order to redeem offer.
This offer is not exchangeable for cash or any other items, and is strictly
non-transferrable. Macaron Gift is valid for one time redemption only.
Citibank and merchant reserve the rights to amend the terms and conditions without prior
notice.
Citibank is not an agent of the merchants and makes no representation as to the quality
of goods and services provided.
All disputes about quality of performance of the product and/or services should be
resolved directly with the respective merchant.
This Birthday Privilege is not valid with other promotions, offers, privileges and cards
Citibank’s and TWG Tea’s decision on all matters relating to the Promotion will be
determined at its reasonable discretion and is final and binding on all participants.
Citibank shall not be responsible for the quality, merchantability or the fitness for
any purpose or any other aspect of the products and/or services provided by third
parties and Citibank shall not at any time be responsible or held liable for any loss,
injury, damage or harm suffered by or in connection with the products and/or services
provided by third parties. All disputes about quality or performance of the product
and/or services shall be resolved directly with TWG Tea.
Citibank and TWG Tea reserve the right, at their reasonable discretion, to vary, add to,
or delete the Promotion terms and/or terminate the Promotion.
“Citibank” refers to Citibank Singapore Limited. The term “TWG Tea” refers to TWG Tea Co
Pte Ltd.