Dear Customer,

On 19th January 2025, our systems will be undergoing an upgrade and some of our services will be disrupted.

• Between 0000hrs – 1200hrs, key services that will be unavailable:
  1. Login on Citibank Online at www.citibank.com.sg via all devices
  2. Citi Mobile App
  3. Self-Service Phone Banking
  4. Online purchases authentication (3DSecure)
  5. Registration of Citi Credit Cards / Citi Mastercard Debit for Apple Pay, Samsung Pay and Google Pay
• Between 0145hrs – 0745hrs, PayNow and FAST transfers will be unavailable.
• Between 0200hrs – 0400hrs, transaction alerts will be put on hold and be released once the activity is completed.
• Between 0300hrs – 0600hrs, Citibank ATM and Cash Deposit Machines will be unavailable.
• Between 0300hrs – 0400hrs, Retail and online purchases with Debit Card will be unavailable.

We apologise for any inconvenience caused.