Update your Personal Information

Keep your registered contact details up to date to receive important updates anytime, anywhere.

For Singapore Clients
For International Personal Bank Clients

Here’s how you can update your contact details such as email address, mobile number and mailing address on the go.

Update via Citi Mobile® App

Update via Citibank Online

Here’s how you can update your contact details such as email address, mobile number and mailing address via Citibank Online.

FAQs

The changes are reflected immediately in our banking records. Do note that some notifications may still be sent to your previous email address for up to 5 working days. You will also receive an email/SMS notification on the contact update.

For primary mobile number updates, you will not receive any SMS OTP on your new primary mobile number for 2 business days.

The changes are reflected immediately in our banking records. You will also receive an email/SMS notification on this mailing address update.

If you are changing your address to an overseas address digitally, you may receive a notification for further verification and your change may take up to 5 working days to be effected.

Your new address would apply to*:

All Citibank Checking and Savings account, Loans and Investments account(s) for where the customer is the main account holder.

All Credit Card accounts (For Principal holder only).

All subsequent statements and paper advice (if any) will be delivered to this new address.

*The new address will not apply to your Citi Currency Trading Account.

Please reach out to your Relationship Manager or contact CitiPhone for assistance.

All communications will be sent to the new mailing address from the next business day.

Important Notes

The information provided on this website does not constitute the marketing or offering of any products or services to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, The Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The content on this website is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.

Download the Citi Mobile® App now

Update your Personal Information

For Singapore Clients

For International Personal Bank Clients

FAQs

How long does it take for the email address and/or mobile number update be effective?

How long does it take for my new address to be effective?

Will the mailing address be changed for both my Credit Card and banking statements?

What should I do if I encounter any problems with the contact updates?

Important Notes

Disclaimer