You will be prompted to key your One-Time PIN1 (OTP).
You have to request your One-Time PIN1 (OTP) via SMS or use your Online Security Device (OSD).
Effective 1 January 2013, your existing Online Security Device (OSD) will be replaced with a new enhanced device. Besides generating a One-Time PIN (OTP) for login and other online transactions, this device offers a more sophisticated authentication process called Transaction Signing, when performing the following transactions:
Transaction Signing is a new process that has been introduced to increase the security of certain online banking transactions. This process requires the user to enter a 10-digit Challenge Code which is specific to the online transaction that the user is currently performing into the Online Security Device. The device will then generate a unique 6-digit security code named as Transaction Authorization Code (TAC).
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Follow the steps below to change your Payee details:
Citibank allows you to add as many as 6 payees across your accounts in 24 hours. If you have added a new payee under the RTGS system, you will be able to carry out transfer only after 1 business day (excluding holidays).
To check your payee details in Citibank, follow the steps below:
Follow the steps below to manage the list of payees in Citibank:
Follow the steps below to transfer money to an overseas account by using Add payee:
Terms & Conditions:Terms & Conditions:
For payments and transfers via Citi Mobile, the payee will first have to be added on Citibank Online and activated with an Online Authorisation Code (OAC). All payments and transfers are subject to the Citibank Online User Agreement. Some or all of the services (including payments and transfers) that may be accessed through Citi Mobile or Citibank Online may not be available during our scheduled maintenance times. In the event of such unavailability, you may call our 24-Hour CitiPhone Banking at 6225 5225 or visit a Citibank branch to conduct your banking transactions. Citibank exercises no control and assumes no responsibility for any delay, misconnection, variation in response times and connectivity of any Internet Service Provider (whether local or overseas) through which access to Citi Mobile and/or Citibank Online is effected. Citibank full disclaimers, terms and conditions apply to individual products and banking services.