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Islandwide Banking
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Locate our Wealth Centres, ATMs and Cash Deposit Machines
Find a Citi location near you. Instant access over 1,500 touchpoints, including over 280 Citibank ATMs and ATM shared networks located islandwide for your banking needs. Simply select the service you wish to access and your preferred location using the branch locator to find the touchpoint closest to you.
Wealth Centres / Client Centre Banking Hours - Eve of Christmas, New Year and CNY
Early Closure Notice – All our Wealth Centres / Client Centre will close at 3pm on Christmas Eve (24 Dec 2024) and New Year’s Eve (31 Dec 2024) and at 1pm on Chinese New Year Eve (28 Jan 2025)
Increase of Withdrawal Limits at our ATMs and CDMs
Effective 07 December 2024, you will be able to increase your daily cash withdrawal limit at our ATM and CDM upto S$12,000. For withdrawals more than the allowed daily limit, please visit our Wealth Centre staff to assist you. For the list of Citi ATM and CDM locations, please visit Citibank Wealth Centre & Banking Service Locator section.
Closure of Tangs Plaza ATM and CDM
Effective 17 December 2024, the ATM and CDM located at Tangs Plaza Level 1 will be permanently closed
ATM to CDM Swap at Jurong East MRT and Clementi MRT
Effective 14 November 2024, the Automated Teller Machines (“ATM”) machines at Jurong East MRT and Clementi MRT will be swapped with Cash Deposit Machines (“CDM”) to provide you with flexibility to perform Cash Deposits on top of Cash withdrawals along with a comprehensive range of banking services.
Closure of Suntec City Mall ATM
Effective 29 October 2024, the ATM located at Suntec City Mall Basement 1, will be permanently closed.
Closure of Jurong East Branch
Effective 12 October 2024, the Citibank Jurong East Branch located at 21 Jurong Gateway Rd #01-02 & #02-07 CPF Jurong Building will be permanently closed. The last day of operations will be 12 October 2024 12pm.
All Automated Teller Machines (ATMs), Cash Deposit Machines (CDMs) and Express Cheque Deposit services at the Citibank Jurong East branch will no longer be available.
Relocation of Forum Mall ATM
Effective 27 June 2024, the ATM in Forum Mall located in Level 1 will be relocated within the mall to unit #B1-K3. The new location will continue to offer the same level and accessibility and security. We look forward to serving you at our new ATM location.
Closure of Tang Plaza ATM at Basement 1
Effective 20 June 2024, Tang Plaza ATM at Basement 1 will be permanently closed.
Discontinuation of Cardless Deposits
Effective 23 June 2024, we will be discontinuing the cardless deposit service at our Cash Deposit Machines. This means that you will only be able to deposit cash to your account using your ATM and/or Debit card. You will no longer be able to make cash deposits into an account by keying in the account number.
We apologize for any inconvenience caused.
We continue to offer you easy and convenient digital options to manage your everyday banking needs seamlessly, using the Citi Mobile® App or Citibank Online.
For more information, visit citibank.com.sg or contact our CitiPhone Banking at 6225 5225 or 6225 5226
Thank you.
Discontinuation of Cash Deposits and Cash Payments by Non–Account Holders
From 29 April 2024, Cash Deposit and Cash Payments by Non-Account holders will be discontinued at our Branches and Wealth Centres. We continue to offer you easy and convenient digital options to manage your everyday banking needs seamlessly, using Citi Mobile® App or Citibank Online.
Closure of Singtel ComCentre ATM
Effective 19 April 2024, Singtel ComCentre ATM will be permanently closed.
Citibank Wealth Centre & Banking Service Locator
Search for a Citibank Wealth Centre, ATM, cash deposit machine or payment kiosk closest to you.
- North
- Central / South
- East
- West
| ATMs | Address | Additional Services |
|---|---|---|
| Admiralty SMRT Station | 70 Woodlands Ave 7, Singapore 738344 | |
| Ang Mo Kio SMRT Station | 2450 Ang Mo Kio Ave 8, Singapore 569811 | |
| Bishan SMRT Station | 200 Bishan Road, Singapore 579827 | |
| Causeway Point | 1 Woodlands Square, Causeway Point, #02-K13, Singapore 738099 | - Cash Deposit Machine |
| Heartland Mall | 205 Hougang Street 21, Singapore 530205 | |
| Khatib SMRT Station | 201 Yishun Ave 2, Singapore 769092 | |
| Marsiling SMRT Station | 71 Woodlands Ave 3, Singapore 739044 | |
Novena SMRT Station |
250 Thomson Rd, Singapore 307642 | - Cash Deposit Machine - Express Cheque Deposit |
| Seletar Mall |
33 Sengkang West Avenue #B2-K8, Singapore 797653 | |
| Sembawang SMRT Station |
11 Canberra Road, Singapore 759775 | - Cash Deposit Machine |
| Serangoon Circle Line SMRT Station | 21 Serangoon Central, Singapore 556082 | |
| Toa Payoh Hub | Blk 500 Toa Payoh Lor 6, Toa Payoh Hub, Singapore 310500 | |
| Toa Payoh SMRT Station | 510 Lor 6 Toa Payoh, Singapore 319398 | - Cash Deposit Machine - Express Cheque Deposit |
| Woodlands SMRT Station | 30 Woodlands Ave 2, Singapore 738343 | |
| Yio Chu Kang SMRT Station |
3000 Ang Mo Kio Ave 8, Singapore 569813 | |
| Yishun SMRT Station | 301 Yishun Ave 2, Singapore 769093 | - Express Cheque Deposit |
| ATMs | Address |
|---|---|
| Bank of China, Hougang Mall | 90 Hougang Aveneue 10, Hougang Mall, Level 4 Outside Foodcourt, Singapore 538766 |
| Bank of China, Junction 8 | Unit #01-K13, 9 Bishan Place, Junction 8 Shopping Centre, Singapore 579837 |
| Bank of China, Punggol Sub-Branch | 83 Punggol Central #01-16, Waterway Point Shopping Center, Singapore 828761 |
| Bank of China, Serangoon NEX | 23 Serangoon Central, #03-K25, NEX, Singapore 556083 |
| Bank of China, Woodlands Sub-Branch | 1 Woodlands Square #B1-12 Causeway Point, Singapore 738099 |
| HSBC, Serangoon Garden Branch | 62 Serangoon Garden Way, Singapore 555958 |
| Maybank, Maybank@AMK | Block 710A Ang Mo Kio Avenue 8 #01-2627, Singapore 561710 |
| Maybank, Maybank@HDBHub | Block 480 Toa Payoh HDB Hub Lorong 6 #01-11, Singapore 310480 |
| Maybank, Maybank@nex | 23 Serangoon Central #B2-27 NEX, Singapore 556083 |
| Maybank, Maybank@WaterwayPoint | Waterway Point, 83 Punggol Central #01-12, Singapore 828761 |
| Maybank, Maybank@Woodlands888 | Block 888 Woodlands Drive 50 #02-731 888 Plaza, Singapore 730888 |
| Maybank, Maybank@Yishun | 930 Yishun Avenue 2 #01-12 Northpoint, Singapore 769098 |
| Maybank, Offsite@HDBHub | Block 520 Toa Payoh HDB Hub Lorong 6 #01-K1 (offsite), Singapore 310520 |
| Maybank, Offsite@Woodlands888 | Block 888 Woodlands Drive 50 #01-K5 888 Plaza, Singapore 730888 |
| Standard Chartered Bank, NEX Serangoon | 23 Serangoon Central #03-02 NEX, Singapore 556083 |
| Standard Chartered Bank, Serangoon Garden | 67 Serangoon Garden Way, Singapore 555963 |
| Standard Chartered Bank, Woodlands | 900 South Woodlands Drive #02-07 Woodlands Civic Centre, Singapore 730900 |
| State Bank of India, Ang Mo Kio Branch | Block 710A Ang Mo Kio Avenue 8 #01-2633, Singapore 561710 |
| State Bank of India, Hougang Mall | 90 Hougang Avenue 10, Level 4 (Beside food court), Singapore 538766 |
| State Bank of India, Sengkang NEL MRT | 5 Sengkang Square, Sengkang NEL MRT Station, Singapore 545062 |
| State Bank of India, Woodlands SMRT | 30 Woodlands Ave 2, Singapore 738343 |
| CDMs | Address | Additional Services |
|---|---|---|
| Bishan Junction 8 | 9 Bishan Place #01-K8 Singapore 579837 | - Express Cheque Deposit |
| Causeway Point | 1 Woodlands Square, Causeway Point, #02-K13, Singapore 738099 | - ATM |
| Compass One | 1 Sengkang Square, Compass One, #01-K4, Singapore 545078 | |
| NEX Mall | 23 Serangoon Central, NEX Mall #B1-K3, Singapore 556083 | - Express Cheque Deposit |
| Novena SMRT Station |
250 Thomson Rd, Singapore 307642 | - ATM - Express Cheque Deposit |
| Sembawang SMRT Station |
11 Canberra Road, Singapore 759775 | - ATM |
| Toa Payoh SMRT Station | 510 Lor 6 Toa Payoh, Singapore 319398 | - ATM - Express Cheque Deposit |
| Express Cheque Deposit | Address | Additional Services |
|---|---|---|
| Novena SMRT Station | 250 Thomson Rd, Singapore 307642 | - ATM - Cash Deposit Machine |
| Toa Payoh SMRT Station | 510 Lor 6 Toa Payoh, Singapore 319398 | - ATM - Cash Deposit Machine |
| Yishun SMRT Station | 301 Yishun Ave 2, Singapore 769093 | - ATM |
| NEX Mall | 23 Serangoon Central, NEX Mall #B1-K3, Singapore 556083 | - Cash Deposit Machine |
| Bishan Junction 8 | 9 Bishan Place #01-K8 Singapore 579837 | - Cash Deposit Machine |
| Wealth Centres | Address |
|---|---|
| Citi Wealth Hub (Citigold Centre) | 268 Orchard Road #07-01, Singapore 238856 |
| Citi Wealth Hub (Citigold Private Client Centre) | 268 Orchard Road #08-01, Singapore 238856 |
| ATMs | Address | Additional Services | |
|---|---|---|---|
| American Club |
10 Claymore Hill, Singapore 229573 | ||
| Asia Square | 8 Marina View Tower 1, #01-K7, Singapore 018960 | - Cash Deposit Machine (24-Hour Service) - Express Cheque Deposit |
|
| Bayfront Circle Line SMRT Station |
11 Bayfront Avenue, Singapore 018957 | ||
| Bugis SMRT Station |
220 Victoria Street, Singapore 188022 | - Cash Deposit Machine - Express Cheque Deposit |
|
| Chinatown Point | 133 New Bridge Road #02-K2, Singapore 059413 | - Express Cheque Deposit | |
| City Square Mall | 180 Kitchener Road #B2-K17 City Square Mall, Singapore 208539 | ||
| Forum The Shopping Mall | 583 Orchard Road, #B1-K3, Singapore 238884 | ||
| Harbourfront Circle Line SMRT Station | 83 Telok Blangah Road, Singapore 098886 | ||
| ION Orchard | 2 Orchard Turn, ION Orchard #B1-K4, Singapore 238801 | ||
| Kent Ridge Circle Line SMRT Station | 301 South Buona Vista Road, Singapore 118177 | ||
| Marina Bay Link Mall | Marina Bay Link Mall, 8A Marina Boulevard, #B2-K1, Singapore 018984 | ||
| Marina Bay Sands | 2 Bayfront Avenue, The Shoppes at Marina Bay Sands, #01-J2 and #B1-E2, Singapore 018972 | ||
| Millenia Walk | 9 Raffles Boulevard Millenia Walk #01-K8, Singapore 039596 (Near Information Counter) | ||
| Newton SMRT Station |
49 Scotts Road, Singapore 228234 | ||
| Ocean Financial Centre | 10 Collyer Quay, Singapore 049315 (opposite #B1-07) | - Cash Deposit Machine - Express Cheque Deposit |
|
| One Raffles Quay | One Raffles Quay, 1 Raffles Quay, #B1-K1, Singapore 048583 | ||
| Paragon | 290 Orchard Road #B1-K14 Paragon, Singapore 238859 | ||
| Plaza Singapura | 68 Orchard Road, Plaza Singapura #B2-K3, Singapore 238839 | ||
| Raffles City Shopping Centre |
252 North Bridge Road, Raffles City Shopping Centre #B1-43E, Singapore 179103 | - Express Cheque Deposit | |
| Raffles Place SMRT Station | 5 Raffles Place, Singapore 048618 | - Express Cheque Deposit | |
| Redhill SMRT Station |
920 Tiong Bahru Road, Singapore 158792 | ||
| Resorts World Sentosa | 26 Sentosa Gateway #01-K19, Singapore 098138 | ||
| Somerset SMRT Station | 1 Somerset Road, Singapore 238162 | ||
| Takashimaya B1 | 391 Orchard Road, Takashimaya Basement 1, Singapore 238873 | - Express Cheque Deposit | |
| Tangs Plaza | 320 Orchard Road, Tangs Plaza, Singapore 238865 - Basement 1 - Level 1 (Next to Tangs entrance) |
- Cash Deposit Machine (L1) - Express Cheque Deposit (L1) |
|
| Tanjong Pagar SMRT Station |
120 Maxwell Road, Singapore 069119 | ||
| United Square | 101 Thomson Road, #01-K15, 307591 | ||
| ATMs | Address | |
|---|---|---|
| Bank of China, Ang Mo Kio Sub-Branch | 53 Ang Mo Kio Avenue 3 #03-02, Ang Mo Kio Hub, Singapore 569933 | |
| Bank of China, Chinatown Sub-Branch | 60 Eu Tong Sen Street, #01-01, Furama City Centre, Singapore 059804 | |
| Bank of China, China Culture Centre | 217 Queen Street, Lobby Area, Singapore 188548 | |
| Bank of China, Main Branch | 4 Battery Road, Bank of China Building 049908 | |
| Bank of China, Marina Bay Sands | #L1-I2 The Shoppes at Marina Bay Sands, Singapore 018972 | |
| Bank of China, Ngee Ann City | 391 Orchard Road, B2 near Units #B2-12/14, Takashimaya Centre, Ngee Ann City, Singapore 238872 | |
| Bank of China, North Sub-Branch | 133 Middle Road, BOC Plaza, Singapore 188974 | |
| Bank of China, Resorts World Sentosa | 26 Sentosa Gateway,B1 Forum, Resorts World Sentosa, Singapore 098138 | |
| Bank of China, Tiong Bahru Sub-Branch | 302 Tiong Bahru Road, #01-127, Tiong Bahru Plaza, Singapore 168732 | |
| Bank of China, Toa Payoh Sub-Branch | 600 Toa Payoh Lorong 4 #01-03, Singapore 319515 | |
| HSBC, Claymore Branch | 6 Claymore Hill #01-01 Claymore Plaza, Singapore 229571 | |
| HSBC, Great World City | 1 Kim Seng Promenade, #01-K1 Great World City, Singapore 237994 | |
| HSBC, Midpoint Orchard | 220 Orchard Road #01-K1, Singapore 238552 | |
| HSBC, Plaza Singapura | 68 Orchard Road, Plaza Singapura #01-60, Singapore 238839 | |
| HSBC, Raffles City | 252 North Bridge Road, #B1-43A Raffles City Shopping Centre, Singapore 179103 | |
| HSBC, Raffles Place Branch | 50 Raffles Place, Singapore Land Tower #01-03 (Raffles Place MRT Exit B), Singapore 048623 | |
| HSBC, Suntec City Branch | 3 Temasek Boulevard #02-738/739 Suntec City Mall next to Tower 4, Singapore 038983 | |
| HSBC, Vivo City | 1 Harbourfront Walk, #01-K12 VivoCity, Singapore 098585 | |
| HSBC, Wisma Atria | 435 Orchard Road, Wisma Atria #B1-K3, Singapore 238877 | |
| Maybank, Maybank@Chinatown | 101 Upper Cross Street #01-22 People's Park Centre, Singapore 058357 | |
| Maybank, Offsite@TextileCentre | 200 Jalan Sultan #01-02 Textile Centre, Singapore 199018 | |
| Maybank, MSpace@Maybank | 321 Orchard Road #01-01/02 Orchard Shopping Centre, Singapore 238866 | |
| Maybank, Offsite@MarinaBaySands | 10 Bayfront Avenue, L1-K4, The Shoppes at Marina Bay Sands, Singapore 018956 | |
| Maybank, Offsite@ResortWorldSentosa | 26 Sentosa Gateway B1 Forum, Singapore 098138 | |
| Maybank, Offsite@Wisma Atria | Wisma Atria, 435 Orchard Road #B1-K2, Singapore 238877 | |
| Maybank, Offsite@VivoCity | 1 Harbourfront Walk VivoCity Level 1 #01-K10 (outside Zara), Singapore 098585 | |
| Standard Chartered Bank, Battery Road | 6 Battery Road, Singapore 049909 | |
| Standard Chartered Bank, Bugis Junction | B1-K15, Bugis Junction, 200 Victoria Street, Singapore 188021 | |
| Standard Chartered Bank, Marina Bay Financial Centre | 8 Marina Boulevard #01-01, Marina Financial Centre Tower 1, Singapore 018981 | |
| State Bank of India, Cecil Street Branch | 135 Cecil Street #01-00, Singapore 069536 | |
| State Bank of India, Farrer Park MRT Station | 250 Race Course Road (North East Line), Opposite Sayon Shop, Singapore 218703 | |
| State Bank of India, Marina Bay Sands | 10 Bayfront Avenue, Singapore 018971 Level B01 ( ATM Lobby ), Singapore 018971 | |
| State Bank of India, Serangoon Road (Little India) | 48 Serangoon Road, Little India Arcade #01-09 Block A, Singapore 217959 | |
| State Bank of India, Serangoon Road (Little India, Ananda Bhavan) | 95 Syed Alwi Road (outside Ananda Bhavan Restaurant) Facing Mustafa Centre, Singapore 207670 | |
| State Bank of India, Serangoon Road (Little India) Branch | Block 677 Rangoon Road, #01-02 Opposite Farrer Park MRT (Exit A), Singapore 210677 | |
| State Bank of India, Thomson Plaza ATM | Thomson Plaza Level 2, 301 Upper Thomson Road, Singapore 574408 |
| CDMs | Address | Additional Services |
|---|---|---|
| Asia Square | 8 Marina View Tower 1, #01-K7, Singapore 018960 | - ATM (24-Hour Service) - Express Cheque Deposit |
| Bugis SMRT Station |
220 Victoria Street, Singapore 188022 | - ATM - Express Cheque Deposit |
Ocean Financial Centre |
10 Collyer Quay, Singapore 049315 (opposite #B1-07) | - ATM - Express Cheque Deposit |
| Tangs Plaza | 320 Orchard Road, Tangs Plaza, Singapore 238865 - Level 1 (Next to Tangs entrance) |
- ATM (B1 and L1) - Express Cheque Deposit (L1) |
| Tiong Bahru SMRT Station |
300 Tiong Bahru, Singapore 168731 | - Express Cheque Deposit |
| Express Cheque Deposit | Address | Additional Services |
|---|---|---|
| Asia Square | 8 Marina View Tower 1, #01-K7, Singapore 018960 | - ATM - Cash Deposit Machine |
| Bugis SMRT Station | 220 Victoria Street, Singapore 188022 | - ATM - Cash Deposit Machine |
| Chinatown Point | 133 New Bridge Road #02-K2, Singapore 059413 | - ATM |
| Ocean Financial Centre | 10 Collyer Quay, Singapore 049315 | - ATM - Cash Deposit Machine |
| Raffles City Shopping Centre | 252 North Bridge Road, Raffles City Shopping Centre #B1-43E, Singapore 179103 | - ATM |
| Raffles Place SMRT Station | 5 Raffles Place, Singapore 048618 | - ATM |
| Takashimaya B1 | 391 Orchard Road, Takashimaya Basement 1, Singapore 238873 | - ATM |
| Tangs Plaza | 320 Orchard Road, Tangs Plaza, Singapore 238865 - Level 1 (Next to Tangs entrance) | - ATM (B1 and L1) - Cash Deposit Machine (L1) |
| Tiong Bahru SMRT Station | 300 Tiong Bahru, Singapore 168731 | - Cash Deposit Machine |
| Wealth Centres | Address |
|---|---|
| Citi Wealth Centre (Parkway Parade) | 80 Marine Parade Road #22-03 to 07, Singapore 449269 |
| ATMs | Address | Additional Services |
|---|---|---|
| Aljunied SMRT Station | 81 Lor 25 Geylang, Singapore 388310 | |
| Bedok Mall | 311 New Upper Changi Road, Bedok Mall #B2-K23, Singapore 467360 | |
| Bedok SMRT Station | 315 New Upp Changi Rd, Singapore 467347 | - Cash Deposit Machine - Express Cheque Deposit |
| Changi Airport | - Terminal 1, Departure Hall #02-K03 - Terminal 2, Arrival Hall #01-K19 - Terminal 3, Departure Hall Check-in Hall South - Terminal 3, Departure Hall Transit Lounge South - Terminal 4, Departure Hall Transit #02-K16 - Jewel Changi Airport, #B1-K209 |
|
| Changi Business Park | 3 Changi Business Park Crescent Level 1, Singapore 486026 | - Cash Deposit Machine (24-Hour Service) - Express Cheque Deposit |
| Eunos SMRT Station |
30 Eunos Crescent, Singapore 409423 | |
| Kallang SMRT Station | 5 Sims Ave, Singapore 387405 | |
| Lavender SMRT Station | 50 Kallang Road, Singapore 208699 | |
| Paya Lebar SMRT Station |
30 Paya Lebar Road, Singapore 409006 | - Express Cheque Deposit |
| Simei SMRT Station |
30 Simei St 3, Singapore 529888 | |
| Tampines SMRT Station |
20 Tampines Central 1, Singapore 529538 | - Cash Deposit Machine - Express Cheque Deposit |
| Tanah Merah SMRT Station |
920 New Upper Changi Road, Singapore 467356 |
| ATMs | Address |
|---|---|
| Bank of China, Bedok Sub-Branch | 311 New Upper Changi Road, #B2-07 Bedok Mall, Singapore 467360 |
| Bank of China, Changi Airport Terminal 3 | 65 Airport Boulevard, Arrival Hall South, Singapore 819663 |
| Bank of China, Katong Sub-Branch | 188-192 East Coast Road, Singapore 428898 |
| Bank of China, Tampines Sub-Branch | 10 Tampines Central 1, #B1-21/22 Tampines 1, Singapore 529536 |
| HSBC, Changi Airport Terminal 1 Arrival | Changi Airport Terminal 1, 80 Airport Boulevard #01-K13 Arrival Hall, Singapore 819642 |
| HSBC, Changi Airport Terminal 3 Arrival | Changi Airport Terminal 3, 65 Airport Boulevard North, Singapore 819663 |
| HSBC, Changi Airport Terminal 4 Arrival | Changi Airport Terminal 4, 10 Airport Boulevard, #01-K10, Singapore 819665 |
| HSBC, Jewel Changi Airport | 78 Airport Boulevard, #04-217 Jewel Changi Airport, Singapore 819666 |
| HSBC, Marine Parade Branch | 80 Marine Parade Road #01-92 Parkway Parade, Singapore 449269 |
| HSBC, Tampines Branch | 10 Tampines Central 1 #01-25/26/27 Tampines 1, Singapore 529536 |
| Maybank, Maybank@Bedok | Block 210 #01-699 New Upper Changi Road, Singapore 460210 |
| Maybank, Maybank@GeylangSerai | 62 Changi Road #01-01, Singapore 419713 |
| Maybank, Maybank@MarineParade | Block 87 Marine Parade Central #01-502, Singapore 440087 |
| Maybank, Maybank@Tampines | Block 139 Tampines Street 11 #01-44/46/48, Singapore 521139 |
| Maybank, Offsite@Jewel | No. 78 Airport Boulevard #B1-K202 Jewel Changi Airport, Singapore 819666 |
| Maybank, Offsite@CenturySquare | 2 Tampines Central 5, Level 1 Common Area near to Carpark Entrance, Singapore 529509 |
| Maybank, Offsite@ChangiAirportT3 | 65 Airport Boulevard Changi Airport Terminal 3 Maybank ATM at Arrival Hall North, Singapore 819663 |
| Standard Chartered Bank, Changi Business Park | 7 Changi Business Park Crescent, Singapore 486028 |
| Standard Chartered Bank, Marine Parade | Blk 87 Marine Parade Central #01-500, Singapore 440087 |
| Standard Chartered Bank, Tampines Central | 3 Tampines Central 1 #01-01 Abacus Plaza, Singapore 529540 |
| Standard Chartered Bank, Vivocity | 1 HarbourFront Walk, #B2-01, Vivocity, Singapore 098585 |
| State Bank of India, Changi Airport Terminal 1 | 80 Airport Boulevard, #01-K18, Changi Airport Terminal 1, Singapore 819642 |
| State Bank of India, Marine Parade Branch | Block 83 Marine Parade Central #01-564, Singapore 440083 |
| State Bank of India, Tampines MRT | Tampines MRT, 20 Tampines Central 1, Singapore 529538 |
| State Bank of India, The Leo | 25 Kaki Bukit Road 3, Singapore 415815 |
| CDMs | Address | Additional Services |
|---|---|---|
| Bedok SMRT Station | 315 New Upp Changi Rd, Singapore 467347 | - ATM - Express Cheque Deposit |
| Changi Business Park | 3 Changi Business Park Crescent Level 1, Singapore 486026 | - ATM (24-Hour Service) - Express Cheque Deposit |
| Parkway Parade | 80 Marine Parade Road, #01-K40, Singapore 449269 (Entrance along Marine Parade Central) | - Express Cheque Deposit |
| Tampines SMRT Station |
20 Tampines Central 1, Singapore 529538 | - ATM - Express Cheque Deposit |
| Express Cheque Deposit | Address | Additional Services |
|---|---|---|
| Bedok SMRT Station | 315 New Upp Changi Rd, Singapore 467347 | - ATM - Cash Deposit Machine |
| Changi Business Park | 3 Changi Business Park Crescent Level 1, Singapore 486026 | - ATM (24-Hour Service) - Cash Deposit Machine (24-Hour Service) |
| Parkway Parade Branch | 80 Marine Parade Road #01-02, Singapore 449269 | - Cash Deposit Machine |
| Paya Lebar SMRT Station | 30 Paya Lebar Road, Singapore 409006 | - ATM |
| Tampines SMRT Station | 20 Tampines Central 1, Singapore 529538 | - ATM - Cash Deposit Machine |
| Wealth Centres | Address |
|---|---|
| Citi Wealth Centre (One Holland Village) |
7 Holland Village Way, #04-02 Singapore 275748 |
| ATMs | Address | Additional Services |
|---|---|---|
Boon Lay SMRT Station |
301 Boon Lay Way, Singapore 649846 | - Cash Deposit Machine - Express Cheque Deposit |
| Bukit Gombak SMRT Station | 802 Bukit Batok West Ave 5, Singapore 659083 | |
| Buona Vista Circle Line SMRT Station | 150 North Buona Vista Road, Singapore 139350 | |
| Clementi Mall | 3155 Commonwealth Avenue West #03-K11, Clementi Mall, Singapore 129588 | |
| Commonwealth SMRT Station | 375 Commonwealth Ave, Singapore 149735 | |
| Holland Village Circle Line SMRT Station | 200 Holland Avenue, Singapore 278995 | |
| Lakeside SMRT Station |
201 Boon Lay Way, Singapore 649845 | |
| Pioneer SMRT Station | 31 Jurong West Street 63, Singapore 648310 | |
| Yew Tee SMRT Station |
61 Choa Chu Kang Drive, Singapore 689715 |
| ATMs | Address | |
|---|---|---|
| Bank of China, Hillion Mall | Basement 2 of Hillion Mall, 17 Petir Road, Singapore 678278 | |
| Bank of China, Jurong East Sub-Branch | Westgate 3 Gateway Drive #04-30/31, Singapore 608532 | |
| Bank of China, Jurong West Sub-Branch | 1 Jurong West Central 2, #01-17 Jurong Point Shopping Centre, Singapore 648886 | |
| HSBC, Alexandra Branch | 460 Alexandra Road, #02-29 Alexandra Retail Centre, Singapore 119963 | |
| HSBC, Hillview Branch | 4 Hillview Rise #01-10 HillV2, Singapore 667979 | |
| HSBC, Holland Village Branch | 263 Holland Avenue, Singapore 278987 | |
| HSBC, Jurong Branch | 131 Jurong Gateway Road #01-257/259, Singapore 600131 | |
| Maybank, Maybank@ChoaChuKang | Block 303 Choa Chu Kang Avenue 4 #01-723,Singapore 680303 | |
| Maybank, Maybank@Clementi | 3151 Commonwealth Ave West, #01-01/06 / #02-01/02 Grantral Mall @ Clementi, Singapore 129581 | |
| Maybank, Maybank@JurongEast | Block 131 Jurong Gateway Road #01-249, Singapore 600131 | |
| Maybank, Maybank@JurongPoint | 63 Jurong West Central 3 #B1-01/02 Jurong Point Shopping Centre, Singapore 648331 | |
| Maybank, Offsite@IMM | 2 Jurong East Street 21 #01-C12 IMM Building,Singapore 609601 | |
| Maybank, Maybank@BtTimah | 1 Jalan Anak Bukit #01-16A Bukit Timah Plaza, Singapore 588996 | |
| Standard Chartered Bank, 6th Ave | 795 / 797 Bukit Timah Road, Singapore 269766 | |
| Standard Chartered Bank, Clementi | 3155 Commonwealth Avenue West #04-16/17, Clementi Mall, Singapore 129588 | |
| Standard Chartered Bank, JEM | 50 Jurong Gateway Rd #B1-12 JEM, Singapore 608549 | |
| Standard Chartered Bank, Jurong Point Shopping Centre | 63 Jurong West Central 3, #01-85/86 Jurong Point Shopping Centre, Singapore 648331 | |
| State Bank of India, Alexandra Retail Centre | 460 Alexandra Road #01-K1 ARC Singapore 119963, Singapore 119963 | |
| State Bank of India, Jurong East | Block 131 Jurong Gateway Road #01-265, Singapore 600131 | |
| State Bank of India, Jurong Penjuru Recreation Center | 27 Penjuru Walk #01-26, Singapore 608538 | |
| State Bank of India, Terusan Recreation Centre | 1 Jalan Papan, Singapore 619392 |
| CDMs | Address | Additional Services |
|---|---|---|
| Boon Lay SMRT Station |
301 Boon Lay Way, Singapore 649846 | - ATM - Express Cheque Deposit |
| Bukit Batok SMRT Station | 10 Bukit Batok Central, Singapore 659958 | |
Choa Chu Kang SMRT Station |
10 Choa Chu Kang Ave 4, Singapore 689810 | - ATM |
One Holland Village |
7 Holland Village Way, #01-K1/K2 Singapore 275748 | -ATM (24 hrs service) -Express Cheque Deposit |
| Clementi SMRT Station |
3150 Clementi Ave West, Singapore 129580 | - Express Cheque Deposit |
| Jurong East SMRT Station | 10 Jurong East St 12, Singapore 609690 |
| Express Cheque Deposit | Address | Additional Services |
|---|---|---|
| Boon Lay SMRT Station | 301 Boon Lay Way, Singapore 649846 | - ATM - Cash Deposit Machine |
| Clementi SMRT Station | 3150 Clementi Ave West, Singapore 129580 | - ATM |
| Citi Wealth Centre (One Holland Village) | 7 Holland Village Way, #04-02 Singapore 275748 | - ATM - Cash Deposit Machine |
Citibank Touchpoints - Banking Services and Business Hours
See the full list of services and the business hours available to you at each of our touchpoints.
Business Hours:
Monday to Friday, 9.30am to 6pm (Cash services are available till 5pm)
Saturday, 9.30am to 12pm
Closed on Sundays and Public Holidays
Walk-in customers will be issued with queue numbers upon arrival at Wealth Centres. Please note that the issuance of queue numbers may end a few hours before closure time depending on the queue situation. We apologise for any inconvenience caused and seek your kind understanding.
Services:
Available services for Citigold and Citigold Private Client^ customers:
-Full Service
-Cash Teller Service
-Account Opening*
-List of banking locations
Available services for Citibanking, Citi Plus, Citi Priority and Credit Card customers:
-For the list of services, kindly refer here.
-Get in touch with the Chat agent on the Citi Mobile® App for support
-List of banking locations
*Singaporeans and Singapore Permanent Residents can open a Citi banking account online at your convenience here. For customers who require assistance with account opening, please head down to the Wealth Centres.
^Citi Wealth Hub Level 8 is exclusive to Citigold Private Client customers.
Citigold Center /Citigold Private Client Center
Address: 8 Marina View, Asia Square Tower 1, Singapore 018960 #21-00
Banking Services:
-Citigold and Citigold Private Client Services (except Teller services)
-ATM Service
-Wealth Management Services
-Account Opening Services
Opening Hours:
-Monday to Friday: 9.30am to 6pm
-Saturday/Sunday & Public Holidays: Closed
Note: Visitations are by appointment only, kindly contact your Relationship Manager.
AXS Machines
Locate an AXS Machine at http://www.axs.com.sg/axsStation_locations.php
Business Hours:
Service hours depend on the operating hours of each location
Available Services:
- Fund Transfer
- Bill Payment
SAM Machines
Locate a SAM Machine at https://www.singpost.com/locate-us
Business Hours:
Service hours depend on the operating hours of each location
Available Services:
- Bill Payment
Mobile Banking Services
Login to Citi Mobile® App via this QR Code
Internet Banking
Login to Citibank Online at https://www.citibank.com.sg/portal/bluehome/index.htm
Phone Banking
Business Hours:
Call our Citiphone Hotline at +65 6225 5225 from 8am to 8pm (Monday - Sunday).
Why is there a cheque processing fee being charged? When will this take effect?
In line with Singapore's Smart Nation initiative to enable more efficient and secure e-payment methods, Citibank will commence to charge a processing fee to customers who issue cheques denominated in SGD and USD. This will take effect from 1 November 2023.
Who will be responsible for paying the cheque processing fee?
For Citibank Consumer Banking customers and Citibank Ready Credit customers, the processing fee will be payable by issuers of the cheques denominated in SGD and USD.
Will I incur a processing fee if I deposit a cheque?
Customers who deposit a cheque into a Citibank account will not be charged. However, the bank reserves the right to review and revise the fee structure in the future.
What is the cheque processing fee I will incur for every cheque issued?
You will have to pay S$3 processing fee for every SGD-denominated cheque issued. For every USD-denominated cheque issued, the charge is US$3.
For Citibank Consumer Banking customers, you may refer to the Important Announcement section or the Citibank Pricing Guide on the Citibank Singapore website (https://www.citibank.com.sg/gcb/static/banking_info.htm?lid=SGENCBGGNFOTLBANKINGINFORMATION). Alternatively, you may refer to your September 2023 Banking Statement.
For Citibank Ready Credit customers, you may refer to Citibank Ready Credit under Banking Information > Banking Fees & Rates available on Citibank Singapore website for more information.
Will there be any waivers for certain groups of customers? For example, individuals facing difficulties transiting to alternative payment methods
Citibank is offering a rebate on cheque processing fees incurred by customers aged 60 years and above who issue cheques denominated in SGD and USD until end-2025. This rebate is not available to customers aged below 60 years. If you have difficulties transitioning to an alternative payment method, you may call CitiPhone at 6225 5225 from 8am to 8pm (Monday to Friday) for assistance on setting up your Internet banking access.
What are the alternative payment methods available to me if I do not wish to incur a cheque processing fee?
With your Citibank Online Banking account, you can transfer funds or make payments securely via Citibank Online or via our Citi Mobile® App. Our payment and transfer functions include PayNow, Local and Overseas transfers, Cards and Bill payments and more.
If you do not have an existing Citibank Online Banking account, you can download the Citi Mobile® App and click on ‘New? Get started’ OR visit www.citibank.com.sg and click on ‘First Time User’ at the left side of the page to register. Refer to this link for more information. For further assistance, you may contact CitiPhone at 6225 5225 from 8am to 8pm (Monday to Friday).
Apart from the cheque processing fees, are there any other charges associated with the use of cheques?
Yes, there are other charges associated with the use of cheques. For Citibank Consumer Banking customers, you may refer to Citibank Pricing Guide available on Citibank Singapore website for more information.
For Citibank Ready Credit customers, you may refer to Citibank Ready Credit under Banking Fees & Rates available on Citibank Singapore website for more information.
If my account is overdrawn as a result of a cheque processing fee being levied on me, will I incur any charges?
If your account is overdrawn as a result of a cheque processing fee being levied on you, you will be subject to the prevailing overdraft fees and charges.
For Citibank Consumer Banking customers, you may refer to Citibank Pricing Guide available on Citibank Singapore website for more information.
For Citibank Ready Credit customers, you may refer to Citibank Ready Credit under Banking Fees & Rates available on Citibank Singapore website for more information.
If an issued cheque has been cleared but subsequently returned due to issues, will the cheque processing fee still apply?
Please note that the cheque processing fee will apply should a cheque be issued and cleared but subsequently returned due to issues including but not limited to insufficient funds, unmatched signature, blocked account.
When will my cheque be ready for withdrawal?
Cheque(s) deposited before the collection time will be available for withdrawal after 2pm on the next business day.
What are the cheque collection timings?
Mondays to Fridays: 1.00pm | Saturdays, Sundays & Public Holidays: No collection.
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