Privileges and Offers

Lifestyle Privileges

With compliments from Citigold.

Create lasting memories. Learn something new. Pamper yourself.
Enjoy and indulge in all of life’s little pleasures. 

Explore your privileges

Priceless® Cities

Global Blue

Complimentary access to Global Blue VIP Lounges and Airport Fast Tracks

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Wallet Protection Insurance

Mastercard Travel and Lifestyle Services

Planning the ultimate holiday is made easier with your complimentary, round-the-clock service. Enjoy great savings on our hotel collection, car rentals and more today.

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masterclub

Mastercard Airport Limo provided by DragonPass

Preferential rates on first-class ground transportation from participating airports in Asia Pacific, Europe and the United States to city center locations, or from city center locations to participating airports.

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e-Commerce Purchase Protection

Avis Car Rental

Enjoy up to 35% off standard rates

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Curated Social Events

Mastercard Travel Rewards

Enjoy cashback when paying using a Citigold Debit Mastercard at participating in-store or online merchants in top local or cross border destinations.

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lifestyle-concierge

AIA Altitude Programme

Enjoy an array of privileges and experiences offered by AIA when you purchase eligible AIA insurance plans and qualify for the AIA Altitude Programme.

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CITIGOLD PRIVATE CLIENT YOUNG SUCCESSOR PROGRAM

Crimson Education

Enjoy 10% discount on full Crimson US/UK university admissions programs or 5% discount on all other Crimson consulting service.

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Start your wealth journey with a Citi account.

At Citi, we understand your aspirations and wealth goals evolve over time. That is why we offer a range of wealth advisory as well as products and solutions to suit your changing needs.

Citigold

Singapore Clients: AUM S$250,000 to < S$1.5 Million

IPB Clients: AUM US$200,000 to < US$1 Million

  • Be supported by a dedicated Relationship Manager and team of specialists
  • Set, track and modify your goals with the Total Wealth Advisor tool
  • Manage your wealth on-the-go with the Citi Mobile® App
  • Enjoy preferential rates and lifestyle privileges curated for you
  • Be invited to market outlook and bespoke lifestyle events
Find out more
For Singapore Clients >
For International Personal Bank Clients >

Citigold Private Client

Singapore Clients: AUM S$1.5 Million and above

IPB Clients: AUM US$1 Million and above

  • Be supported by a dedicated Senior Relationship Manager and team of senior specialists
  • Gain access to a range of portfolio management and digital wealth tools, and enjoy preferential rates
  • Manage your wealth on-the-go with the Citi Mobile® App
  • Relish in a broad range of travel and lifestyle privileges
  • Be invited to market outlook and bespoke lifestyle events
Find out more
For Singapore Clients >
For International Personal Bank Clients >

Book pre-paid hotels with “Promo eligible” tag; discount will be automatically accorded for Citigold Debit Mastercard. Redemption must be made through specific campaign page: www.agoda.com/sgmastercard

Booking period: Till 31 December 2024

Stay Period: Till 31 March 2025

 

1. Discount is applied on checkout with an eligible Citigold Debit Mastercard issued in Singapore.

 

2. The Promotion discount will only be displayed on the booking form after entering payment details of your eligible Citigold Debit Mastercard.

 

3. This Promotion is only valid for hotels that have the “Promotion Eligible” banner on the search results page and “Pre paid”, “Pay now” and “Book Now, Pay later” room types only. Rooms that have the “Pay at the Hotel” flag do not qualify for the promotion.

 

4. The Promotion is only applicable to the reservation of properties made through the Agoda-Mastercard campaign redirect or via the designated URL on web, app and mobile website.

 

5. The Promotion discount is applicable to accommodation room charges only (excluding local taxes, service fees, extra charges, personal consumptions and the like).

 

6. The APP promotion eligibility will expire if the cardholders do not finish checkout within 2 hours of campaign redirect.

 

7. The Promotion is non-transferable, non-cumulative, cannot be exchanged for cash or other products and cannot be used in conjunction with any other promotions, discounted items and fixed price items (unless specified).

 

8. In the event of any discrepancy between the English and local language version of these terms and conditions, the English version shall prevail.

 

9. The Promotion is subject to the terms and conditions of Agoda. In case of dispute, the decision of Mastercard and/or Agoda shall be final.

 

10. Mastercard and/or Agoda can change the terms & conditions at any time.

 

Book with Banyan Group using Citigold Debit Mastercard to enjoy a complimentary night on us, breakfast for 2, WIFI, and 20% off spa and gallery during your stay. Guests may also enjoy early check-in and late check-out (subject to availability). Rediscover the romance of travel as you journey to iconic cities or far flung destinations where authentic and memorable experiences await.

Find your Sanctuary for the Senses with Banyan Group

Redemption instruction:

View and book this offer at https://www.groupbanyan.com/offers/mastercard-exclusive. This offer is available to Citigold Debit Mastercard cardholders, for stays booked at participating properties using a valid Citigold Debit Mastercard.

Booking period: Till 31 December 2024

Stay period: Till 30 June 2025

1. View and book this offer at https://www.groupbanyan.com/offers/mastercard-exclusive

 

2. Advance reservation is required, and the offer is subject to availability at the time of reservation.

 

3. Citigold Debit Mastercard cardholders are required to present their Citigold Debit Mastercard at check-in

 

4. All reservations must be made by 31 December 2024, for stays till 30 June 2025.

 

5. Cancellation of room reservations shall be subject to the individual resorts’ usual cancellation, amendment and no-show policies.

 

6. Not valid for use in conjunction with other promotions, offers and privileges.

 

7. Rooms/villas are subject to availability during reservation; payment policies apply accordingly.

 

8. All other cards are strictly not allowed for this offer.

 

9. The products and services offered under this offer are provided solely by Banyan Group under such terms and conditions as determined by Banyan Group. Mastercard accepts no liability whatsoever in connection with such products and services.

 

Citigold Debit Mastercard cardholders can enjoy a faster Tax Free shopping experience in partnership with Global Blue including:

1. Complimentary Global Blue Membership

Become a member today and whenever you shop Tax Free abroad, you will save money and time. Add your Citigold Debit Mastercard to your profile to receive tax refund automatically.

2. Complimentary access to Global Blue City VIP Lounges

You will receive complimentary access to exclusive Global Blue lounges in key European cities for personalised refund services in a calm oasis. Early refund to Mastercard credit card is available at the lounges.

3. Complimentary access to Global Blue Airport Fast Lanes

You will receive complimentary access to Global Blue fast lanes to skip the queue at some of Europe’s busiest airport Refund Offices to save time.

Global Blue City VIP Lounges

Paris Lounge

Lounge Address: 4, rue Cambon 75001 Paris |Opening Hours: Monday to Saturday 10:30am - 07:00pm

Milan Lounge

Lounge Address: Via sant’andrea, 8 – Milan | Opening Hours: Monday to Saturday 12:00pm - 07:00pm

Rome Lounge

Lounge Address: Piazza di Spagna, 29 – Rome | Opening Hours: Monday to Saturday 12:00pm - 07:00pm

Florence Lounge

Lounge Address: Piazza della repubblica 6 – Florence | Opening Hours: Monday to Saturday 12:00pm - 07:00pm

Barcelona Lounge

Lounge Address: Passeig de Gracia 78, 1st Floor 08008 Barcelona | Opening Hours: Monday to Saturday 10:00am - 08:00pm

Madrid Lounge

Lounge Address: Marqués de Villamagna 3, 28001 Madrid | Opening Hours: Monday to Saturday 10:00am - 10:00pm

Global Blue Airport Fast Lanes

Milan Malpensa

Refund Point Location: Global Blue Office - Terminal 1 - Area Check In 12 | Opening Hours: Monday to Sunday 6:00am to 10:00pm

Rome Fiumicino

Refund Point Location: Global Blue Office - Terminal 3 - Close to Check In 209 / 210 | Opening Hours: Monday to Sunday 7:00am to 9:00 pm

Redemption instruction:

Global Blue Membership

  1. Visit https://registration.globalblue.com/ to sign up for Global Blue Membership and get your personalised digital barcode.
  2. When setting up your profile, link your Citigold Debit Mastercard to receive your tax refunds.
  3. Present your membership barcode at participating stores to automatically fill in Tax Free Forms.
  4. Once forms are validated, your refund will be automatically credited to your Citigold Debit Mastercard.

City VIP Lounges

  1. Visit the Global Blue VIP Lounge in the city.
  2. Present your Citigold Debit Mastercard and Global Blue membership barcode or passport to the lounge staff.
  3. Lounge staff will assist with refund process.

Airport Fast Lanes

  1. Visit the Global Blue Refund Office at the airport.
  2. Present your Citigold Debit Mastercard and Global Blue membership barcode or passport to the Refund Office staff.
  3. Refund Office staff will assist with refund process.

Global Blue Membership

  1. Membership profile must be fully completed for Tax Free Form autofill.
  2. Citigold Debit Mastercard must be linked to the membership profile for tax refund autopay .
  3. Membership digital barcode or passport must be presented when issuing Tax Free Form in the store.

City VIP Lounges

  1. Global Blue Membership sign-up is a must.
  2. Citigold Debit Mastercard must be presented to the lounge staff.
  3. Only cards issued by Mastercard Asia Pacific Consumer Banks are accepted.
  4. Cardholders can bring a maximum of 4 family members or friends to enjoy the lounge benefits and proceed to receive their tax refund at the lounge.
  5. Early refund is available to Mastercard World and World Elite Credit Cards only.

Airport Fast Lanes

  1. Global Blue Membership sign-up is a must.
  2. Citigold Debit Mastercard must be presented to the airport VIP lanes staff.
  3. Only cards issued by Mastercard Asia Pacific Consumer Banks are accepted.
  4. Cardholders can bring a maximum of 4 family members or friends to proceed tax refund at the VIP Fast Lanes.

*Monthly Theme Park offers schedules

Fastest Fingers first – offers release every first Sunday of the month, 12pm (GMT +8)

4 March 2024: USJ, KPGT

7 April 2024: USJ, KPGT, HKDL, OPHK, USS, LLM

5 May 2024: DLP

2 June 2024: USS, LLM

7 July 2024: USJ, KPGT, HKDL, OPHK, USS, LLM

4 August 2024: USS, LLM

1 September 2024: USJ, KPGT, HKDL, OPHK, DLP, USS, LLM

6 October 2024: USJ, KPGT, HKDL, OPHK

3 November 2024: USJ, KPGT, HKDL, OPHK, DLP, USS, LLM

1 December 2024: USJ, KPGT

Theme Parks: USJ – Universal Studios Japan, KPGT – Klook Pass Greater Tokyo, OPHK – Ocean Park Hong Kong, HKDL - Hong Kong Disneyland, USS – Universal Studios Singapore, LLM – Legoland Malaysia, DLP – Disneyland Paris 

Redemption Instruction:

1. Visit Klook webpage: https://www.klook.com/en-SG/tetris/promo/mastercard2024/

2. On Klook product page, under Package Options tab, select any options

3. Select your Citigold Debit Mastercard

4. Enter the promo code “MCTPMAYDLP” at checkout to redeem your discount

 

1. Campaign period: 15 February 2024 to 31 December 2024.

 

2. Each promo code is valid from its time of release every first Sunday of the month, 12pm (GMT +8) or until fully checked out, whichever is earlier.

 

3. Buy 1 Disneyland Paris ticket and get another at US$30 off

 

4. This promotion is applicable only to valid Citigold Debit Mastercard issued in Singapore.

 

5. Each promotion has limited offer units available each month.

 

6. Each Eligible cardholder is entitled to redeem relevant promo code for each theme park offer for one-time per cardholder during valid theme park offer period, subject to availability.

 

7. You can enjoy the promotion only with an applicable Citigold Debit Mastercard during the promotion period.

 

8. User is required to enter the promo code when conducting the Offer transaction, before payment, during the booking process.

 

9. This promotion is valid only for bookings made via Klook’s website and mobile app and not on third-party platforms (Agoda, Booking.com, Hotels.com).

 

10. This promotion does not apply to products in the Non-applicable Activity List (Link: https://www.klook.com/en-SG/no_applicable_activities_list_new), flights & Klook Gift Cards.

 

11. Promotion codes are applicable to domestic market users with local phone number only.

 

12. Each promo code (MCTPMAYDLP) is valid for one-time per user only during valid period, subject to availability.

 

13. Discount will be applied on the final price and displayed on the payment page if any of the promotions are successfully applied. No discount will be given if any of the promotions fail to apply.

 

14. Prices listed may be subject to service charge and prevailing government taxes where applicable.

 

15. Privileges cannot be exchanged for cash or used in conjunction with other promotional programmes, offers, discount cards, vouchers or VIP privileges unless otherwise stated.

 

16. Klook reserves the right to change its prices, fees or charges at any time, upon notice to you, which may be sent to you by email or posted on Klook’s website and mobile app.

 

17. You shall pay all applicable fees or charges, as described on Klook’s website and mobile app in connection with such services selected by you.

 

18. Klook reserves the right to require payment of fees or charges for any services offered by Klook.

 

19. Your use (or continued use) of the Services offered by Klook following such notification constitutes your acceptance of any new or revised fees or charges.

 

20. Klook supports payments in different currencies and rates can be converted into different currencies for your convenience.

 

21. Activity prices displayed in each currency are determined by Klook, estimated based on exchange rates. Payment currency will be clearly indicated at time of payment. Some credit cards may charge additional fees when handling certain currencies. Please consult with your credit card issuer if additional charges will apply to your transaction.

 

22. The promotions are non-refundable and cannot be re-transferred or sold to third parties.

 

23. Klook reserves the right to suspend, cancel or modify any part of Campaign (including but not limited to any amendment of these Terms and Conditions) at any time without prior notice. All decisions by Klook in conjunction with Campaign, including but not limited to the be entered into or correspondences entertained in this regard.

 

24. The promotions may be subject to additional Terms and Conditions as specified by Klook from time to time.

 

25. The promotions are limited and may differ in each market. The promotions may be subject to additional Terms and Conditions, including but not limited to validity period.

 

26. By participating in this Campaign you expressly acknowledge to be by bound by these Terms and Conditions, Klook’s General Terms of Use (https://www.klook.com/en-US/conditions) and Klook’s Privacy Policy (https://www.klook.com/en-US/policy), as may be amended or modified from time to time at Klook’s sole discretion.

Citigold Debit Mastercard cardholders can enjoy a faster Tax Free shopping experience in partnership with Global Blue including:

1. Complimentary Global Blue Membership

Become a member today and whenever you shop Tax Free abroad, you will save money and time. Add your Citigold Debit Mastercard to your profile to receive tax refund automatically.

2. Complimentary access to Global Blue City VIP Lounges

You will receive complimentary access to exclusive Global Blue lounges in key European cities for personalised refund services in a calm oasis. Early refund to Mastercard credit card is available at the lounges.

3. Complimentary access to Global Blue Airport Fast Lanes

You will receive complimentary access to Global Blue fast lanes to skip the queue at some of Europe’s busiest airport Refund Offices to save time.

Global Blue City VIP Lounges

Paris Lounge

Lounge Address: 4, rue Cambon 75001 Paris |Opening Hours: Monday to Saturday 10:30am - 07:00pm

Milan Lounge

Lounge Address: Via sant’andrea, 8 – Milan | Opening Hours: Monday to Saturday 12:00pm - 07:00pm

Rome Lounge

Lounge Address: Piazza di Spagna, 29 – Rome | Opening Hours: Monday to Saturday 12:00pm - 07:00pm

Florence Lounge

Lounge Address: Piazza della repubblica 6 – Florence | Opening Hours: Monday to Saturday 12:00pm - 07:00pm

Barcelona Lounge

Lounge Address: Passeig de Gracia 78, 1st Floor 08008 Barcelona | Opening Hours: Monday to Saturday 10:00am - 08:00pm

Madrid Lounge

Lounge Address: Marqués de Villamagna 3, 28001 Madrid | Opening Hours: Monday to Saturday 10:00am - 10:00pm

Global Blue Airport Fast Lanes

Milan Malpensa

Refund Point Location: Global Blue Office - Terminal 1 - Area Check In 12 | Opening Hours: Monday to Sunday 6:00am to 10:00pm

Rome Fiumicino

Refund Point Location: Global Blue Office - Terminal 3 - Close to Check In 209 / 210 | Opening Hours: Monday to Sunday 7:00am to 9:00 pm

Redemption instruction:

Global Blue Membership

1. Visit https://registration.globalblue.com/ to sign up for Global Blue Membership and get your personalised digital barcode.

2. When setting up your profile, link your Citigold Debit Mastercard to receive your tax refunds.

3. Present your membership barcode at participating stores to automatically fill in Tax Free Forms.

4. Once forms are validated, your refund will be automatically credited to your Citigold Debit Mastercard.

City VIP Lounges

1. Visit the Global Blue VIP Lounge in the city.

2. Present your Citigold Debit Mastercard and Global Blue membership barcode or passport to the lounge staff.

3. Lounge staff will assist with refund process.

Airport Fast Lanes

1. Visit the Global Blue Refund Office at the airport.

2. Present your Citigold Debit Mastercard and Global Blue membership barcode or passport to the Refund Office staff.

3. Refund Office staff will assist with refund process.

 

Global Blue Membership

 

1. Membership profile must be fully completed for Tax Free Form autofill.

 

2. Citigold Debit Mastercard must be linked to the membership profile for tax refund autopay .

 

3. Membership digital barcode or passport must be presented when issuing Tax Free Form in the store.

 

City VIP Lounges

 

1. Global Blue Membership sign-up is a must.

 

2. Citigold Debit Mastercard must be presented to the lounge staff.

 

3. Only cards issued by Mastercard Asia Pacific Consumer Banks are accepted.

 

4. Cardholders can bring a maximum of 4 family members or friends to enjoy the lounge benefits and proceed to receive their tax refund at the lounge.

 

5. Early refund is available to Mastercard World and World Elite Credit Cards only.

 

Airport Fast Lanes

 

1. Global Blue Membership sign-up is a must.

 

2. Citigold Debit Mastercard must be presented to the airport VIP lanes staff.

 

3. Only cards issued by Mastercard Asia Pacific Consumer Banks are accepted.

 

4. Cardholders can bring a maximum of 4 family members or friends to proceed tax refund at the VIP Fast Lanes.

Enjoy preferential rates for executive health screening, will-writing services and more when you purchase eligible AIA insurance plans and qualify* for the AIA Altitude Programme offered by our insurance partner, AIA.

Speak with our insurance specialists to find out more, or learn more about AIA Altitude Programme at AIA’s website.

* AIA Altitude Programme Disclaimer

In order to qualify for the AIA Altitude Programme, the qualifying total annualised premium of eligible AIA insurance plans owned by you must be a minimum of S$10,000 (such calculations to be made in accordance with the terms of this programme). This is subject to such other terms and conditions as may be imposed by AIA.

Important Insurance Disclosures

The insurance plans are underwritten by AIA Singapore Private Limited (Reg. No. 201106386R) ("AIA") and distributed by Citibank Singapore Limited (“Citibank”). All insurance applications are subject to AIA’s underwriting and acceptance. Insurance products are not bank deposits or obligations of or guaranteed by Citibank or its related entities. Protected up to specified limits by SDIC. Citibank full disclaimers, disclosures and terms and conditions apply to individual products and banking services.

 

 Mastercard Travel Rewards offers Citigold Debit Mastercard cardholders access to a range of exclusive and automatic cashback offers whenever they travel or shop. Simply pay with your Citigold Debit Mastercard at participating overseas merchants online or in-store to participate.

Terms and conditions apply. Simply sign up at https://mtr.mastercardservices.com/en/i/17445. You can also view the list of participating merchants and offers. Questions? Visit www.citibank.com.sg/mtrfaqs

Rental Locations in Europe, Africa, Middle East, Asia Pacific (EAMEA) and North America (NAM = USA + Canada)

- Up to 35% off Standard Rates and 10% off Retail Rates (EAMEA & NAM)

- Avis Preferred enrolment

- Complimentary car upgrade with every booking (subject to availability)

Rental Locations in Australia and New Zealand

- Up to 10% off Standard Rates for rental locations in Australia

- Up to 20% off Standard Rates for rental locations in New Zealand

- Avis Preferred enrolment

Rental Locations in Latin America

- Up to 10% off Retail Rates for rental locations in Latin America

- Avis Preferred enrolment

Offer period: Till 31 March 2025

Terms and Conditions :

1. The Offers are valid from 23 March 2020 to 31 March 2025, both dates inclusive (“Promotion Period”).

2. The Offers are applicable to Citigold Debit Mastercard issued in Singapore.

3. The Offers cannot be exchanged for cash or used in conjunction with other on-going promotions/offers, coupons/vouchers and loyalty/privilege cards.

4. Standard Avis Terms & Conditions apply.

 

Terms and Conditions

  1. Offers are valid till 31 Dec 2025.
  2. Customers must present a Citigold ATM or Citigold Debit card to be entitled to the applicable discount and must use a Citi branded ATM or Debit card for settlement of payment.
  3. Offer cannot be transferred, exchanged for cash or used in conjunction with other promotional programs, sales offers, discount cards, vouchers or VIP privileges, unless otherwise stated.
  4. Markets participating in this program are Singapore and International Personal Bank Singapore (IPB). 
  5. Citibank's and Crimson's decision on all matters relating to the offers will be determined at their reasonable discretion and is final and binding on all participants.
  6. Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the product and/or services shall be resolved directly with Crimson Education Pte Ltd.
  7. Citibank and Crimson reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.

Important Information

You are leaving a Citi Website and going to a third party site. That site may have a privacy policy different from Citi and may provide less security than this Citi site. Citi and its affiliates are not responsible for the products, services, and content on the third party website. Do you want to go to the third party site?
Citi is not responsible for the products, services or facilities provided and/or owned by other companies.