Learn more about our Privacy Policy

Privacy at Citi:

Our goal is to maintain your trust and confidence when handling personal information about you.

You have choices:

A Citibank relationship is a unique and rewarding experience. You have access to financial products and services availed by Citibank, its affiliates and strategic partners which are designed to help you address and achieve your financial needs and goals.

Accordingly, you can expect us to provide you with information about rewards, privileges, discounts, events, promotions, features, products and services you are entitled to, for example:

  • Preferential interest rate promotions on your balances (e.g. equal payment plans, balance transfers, installment loans)
  • Promotions brought to you in collaboration with insurance partners to deliver preferential plans for insurance
  • Information about your Citibank card(s) product and service proposition

Please note that if you choose not to receive marketing and promotional messages, you will not receive communication like those described above.

If you choose not to receive these materials, simply complete the form(opens in a new tab) attached or call CitiPhone Banking available from 8am to 8pm at +65 6225 5225. For International Personal Bank Clients, please contact 24-Hour CitiPhone Banking at +65 6224 5757 or Sign on to Citibank Online(opens in a new tab) to send us a Secured message - Login> Services > MY PROFILE > MY MESSAGE > Inbox > Compose Mail > Select "Subscribe to or Remove from Marketing Mails/Emails”.

If you are an Indonesian citizen or believe that your actions related to Citi may have legal consequences under Indonesian jurisdiction, please refer to the Indonesia Privacy Circular, accessible here(opens in a new tab).

If you are, or will be, a resident of the U.S. State of California, you have certain rights with respect to your Personal Information under the California Privacy Rights Act ("CPRA") as of January 1, 2023. For more information about what this means to you, please click here https://www.citigroup.com/citi/privacy.html(opens in a new tab).

To access your rights under CPRA, please call U.S. +1-833-981-0270 or click here CPRA non-US Request(opens in a new tab) to print a form and mail to us.

Privacy Disclosure Statement:

The information provided on this website does not constitute the marketing or offering of any products or services to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, The Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The content on this website is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.

Data Privacy on the Citi Mobile® App

How Citi Mobile® App uses your data

The Citi Mobile® App only uses your data in accordance with our Citibank Singapore Limited Mobile Privacy Statement, read together with the Citibank Singapore Limited Privacy Circular.
Based on your permission and authentication, your Citibank Online login remains secured against any iPhone features used by the Citi Mobile® App (Face ID®, Touch ID®, Push notifications, enhanced security).

How to disable Citi Mobile® App features

For your security, all Citi Mobile® App feature enrollments can only be enabled on a single device at any given time. If you have a new device, these settings will automatically be transferred over when you install and authenticate yourself on the Citi Mobile® App. Learn more about Citi Mobile® App features here(opens in a new tab)
If you wish to stop using the Citi Mobile® App, you can uninstall the app and continue to access our digital banking services via Citibank Online.

How to terminate your Citi Mobile® App access

Please call our CitiPhone Banking hotline available from 8am to 8pm at +65 6225 5225. For International Personal Bank Clients, please call our 24-Hour CitiPhone Banking hotline at +65 6224 5757.

Important Information

You are leaving a Citi Website and going to a third party site. That site may have a privacy policy different from Citi and may provide less security than this Citi site. Citi and its affiliates are not responsible for the products, services, and content on the third party website. Do you want to go to the third party site?
Citi is not responsible for the products, services or facilities provided and/or owned by other companies.